- Salary
- $19+
- Location
- Clearwater, Florida
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Service
Description
Customer Service RepresentativeFull-Time | In-Office | Monday–Friday, 9:00 AM–6:00 PMWe are seeking a customer-focused, organized, and
detail-oriented Customer Service Representative to provide exceptional service
throughout the customer’s marketing campaign.You will be the customer’s primary point of contact from
order placement through completion, coordinating with our design, mailing list,
printing, and mailing teams to ensure orders are accurate, deadlines are met,
and customers are completely satisfied.Responsibilities
Communicate
with customers by phone, email, and live chat.
Coordinate
customer orders and instructions with internal departments.
Manage
multiple projects and deadlines simultaneously.
Resolve
customer questions and issues professionally.
Ensure
accuracy, follow-through, and timely completion of orders.
Maintain
excellent customer relationships and provide 5-star customer service.
Assist
other areas of the department as needed.
Compensation & Schedule
$19.50/hour
starting pay
$20.50/hour after training and favorable performance review
Up
to $400/month bonus after approximately 3–6 months
Paid
training
Full-time,
in-office
Monday–Friday,
9:00 AM–6:00 PM
Requirements
2–5
years of customer service experience.
Excellent
verbal and written communication skills.
Strong
organization, attention to detail, and multitasking skills.
Ability
to remain calm and professional under pressure.
Ability
to accurately follow written and verbal instructions.
40+
WPM typing speed with accuracy.
Basic Microsoft
Office, especially Outlook and Excel.
Reliable,
responsible, and positive.
Benefits
Medical, Dental, Vision & Life Insurance
401K, Short- and Long-Term Disability, Accident & Critical
Illness
Paid Vacation time that increases with
longevity
6 paid holidays (NY Day, Memorial Day,
4th of July, Labor Day, Thanksgiving and Christmas)
Free yoga on-site twice a week
Free
monthly visits to a local Chiropractor and so much more!