- Salary
- $55k+/yr
- Location
- Ellis County Central, TX, TX
- Workplace
- Onsite
- Type
- Full-time
- Department
- Finance
- Education
- High School
- Source
- GovernmentJobs
Description
The Tax Assessor Clerk III is responsible for providing professional, courteous, and accurate assistance to the general public with regard to property tax and motor vehicle inquiries. Contact may be made in person, by mail, email, and telephone communication regarding property tax and motor vehicle inquiries. Works closely with immediate supervisor, exercising limited judgement and carries out duties and responsibilities in accordance with overall guidelines and departmental policies.
REPORTING STRUCTURE
The Tax Assessor Clerk III reports to the Line Supervisor/Branch manager and has no supervisory requirements.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Duties include the following:
- Responsible for providing professional, courteous, and accurate assistance to the general public. Interaction may be in person, via email, written, or telephone communications regarding motor vehicle and property tax inquiries.
- Process motor vehicle, commercial registrations, transfer of titles – new, used and salvage; issue timed permits, handicap placards, and/or plates as needed. Issue and exchange plates as required.
- Process title and registration received by mail and in person.
- Process property tax payments, tax certificates, mobile home escrow, tax collector statements, research accounts and print/reprint property tax receipts and statements.
- Answer routine property tax questions and concerns in person and over the telephone.
- Verifies proper ownership for various processes.
- Ensure the accuracy of funds collected and account for funds collected each day.
- Maintain accurate records for all transactions. All records are subject to periodic audit.
- Answers phones with professionalism, courtesy and respect, providing general information as requested.
- May be assigned to work at any Tax Office location without prior notice. The assignment could be temporary or permanent, based on need.
- Ability to sit for extended periods of time while assisting the public with county-related services.
- Regular attendance and timeliness at worksite are required.
- Always maintain a professional appearance and communication.
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
- Obtains and records personal information for check endorsement.
- Answer routine Motor Vehicle / Property Tax questions in person, telephone, and via email.
- Performs other related duties as assigned.
- High School Diploma: some college preferred.
- 2 years’ experience in an administrative/clerical role
- Possess excellent customer service skills.
- Experience dealing with cash preferred.
- Basic computer skills and experience with basic office equipment required, including 10-key calculator, multi-line telephone, and copier.
- Valid Texas driver’s license with acceptable driving record.
OTHER SKILLS AND ABILITIES
Ability to work effectively with co-workers, employees, and management in a pleasant and professional manner. Able to work under pressure in a high-volume office, produce accurate work and meet established deadlines. Dependable, resourceful, and able to work independently while maintaining confidentiality. Responsible for detecting and reporting instances of fraud. Must possess or be able to learn and maintain an in-depth knowledge of vehicle titling and registration laws as well as demonstrating a foundational understanding of basic property tax law. Must be able to sit at a desk for extended periods of time.
NOTICE
The above job profile does not include all the essential and nonessential duties of this job.
DISCLAIMER
Job profiles are not intended, nor should they be construed to be, an exhaustive list of all responsibilities, tasks, skills, efforts, working conditions, or similar behaviors, attributes or requirements associated with a job. A job profile is not a comprehensive job profile. It is intended for the sole purpose of acquainting a person who is unfamiliar with such a position with a brief overview of the position’s general direction and scope.