Accounting Clerks - Yellowstone National Park

Overview

 

Live. Work. Explore. as a part of our Accounting team in Yellowstone National Park!

 

Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! As the Accounting Clerks, you will play a vital role in supporting the day-to-day administrative functions that keep the park running smoothly.

 

Job Summary:

These Accounting Clerk positions support the accounting functions for the operation in Yellowstone National Park as a whole. Please see below for more detail regarding each position.

 

The Details:Position Type: SeasonalSeason Dates: Late March 2027 - Mid March 2028Pay: $18/hr to $23.70/hr (depending on experience and position)

 

Life in Yellowstone: 

• Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided at low cost
• Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included
• Free Yellowstone & Grand Teton National Park pass
• Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
• Access to discounted services at Yellowstone Medical Clinics operated by STGi.
• Retail, Lodging and Travel Discounts
• $350 Referral Bonus Program 

Benefits: 

• Xanterra offers competitive benefit programs and services for eligible employees. For more information, click here. 

Responsibilities

Group Tour Clerk 

• Send accurate and timely invoices to clients.
• Have a positive approach while working with other departments to resolve discrepancies on invoices before billing.
• Answer customer questions concerning invoices or refunds.  Correspond or call customers concerning overdue or disputed invoices.  
• Properly document all customer communication.
• Complete duties and responsibilities of Accounts Receivable department during off-season.
• Other projects and duties as assigned.
• Attend required training courses.
• Adhere to all safety, environmental, and ergonomic policies.
• High level of attention to detail and strong emphasis on accuracy. 
• Confidential handling of work issues as well as all areas of the General Accounting Office.
• Maintain a professional attitude and appearance while on duty and in dealing with employees, guests and vendors.
• Recommend and implement changes to improve the efficiency of department operations. 
• Willingness to work flexible shifts and help other departments as needed.

 

AR Reservation Prepay Clerk

• Process daily reservation deposits refunds, including creating Accounts Payable requests for reservations with declined, expired, or otherwise invalid payment methods.
• Review and post reservation cancellation fees in accordance with company policies.
• Process and reconcile credit card adjustments for Food & Beverage operations as needed.
• Research, process, and respond to credit card chargebacks by gathering supporting documentation, coordinating with operational departments, submitting dispute responses, and monitoring claim resolutions.
• Investigate and resolve credit card variances, payment discrepancies, and reconciliation issues to ensure accurate financial reporting and revenue collection.
• Maintain a high level of accuracy, attention to detail, and confidentiality when handling financial and guest information.
• Recommend and implement process improvements to enhance departmental efficiency and accuracy.
• Complete special projects and perform additional duties as assigned.
• Attend required training programs and maintain compliance with company policies and procedures.
• Adhere to all safety, environmental, and ergonomic standards.
• Maintain a professional attitude and appearance when interacting with guests, employees, vendors, and business partners.
• Demonstrate flexibility in work assignments and provide support to other departments as needed

AR Settlements Clerk

• Send accurate and timely invoices to Foreign Individual Travelers (FIT) and other clients.
• Have a positive approach while working with other departments to resolve discrepancies on invoices before billing or processing refunds.
• Answer customer questions concerning invoices and refunds, maintaining a helpful and friendly attitude.
• Other projects and duties as assigned.
• Attend required training courses.
• Adhere to all safety, environmental, and ergonomic policies.
• High level of attention to detail and strong emphasis on accuracy.
• Confidential handling of work issues as well as all areas of the General Accounting Office.
• Maintain a professional attitude and appearance while on duty and in dealing with employees, guests and vendors.
• Recommend and implement changes to improve the efficiency of department operations.
• Willingness to work flexible shifts and help other departments as needed.

Customer Service Clerk

• Responsible for responding with accuracy and speed to all daily correspondence and other customer inquiries.  
• Responsible for answering telephone inquiry calls and resolving guest issues timely. manner.
• Investigate credit card chargebacks and research retrieval requests prior to due date.
• Work closely with the Reservations, Lodging and other departments.  
• Maintain positive attitude and high-quality guest service.  This includes answering telephone calls, researching backup documentation, and letting the customer know how the inquiries will be resolved.
• Be familiar with systems and be able to easily research customer inquiries. 
• Follow all company and regulatory credit card policies. 
• Organize and file signed copies of customer credit card receipts. 
• Other projects and duties as assigned.
• Attend required training courses.
• Adhere to all safety, environmental, and ergonomic policies.
• High level of attention to detail and strong emphasis on accuracy. 
• Confidential handling of work issues as well as all areas of the General Accounting Office.
• Maintain a professional attitude and appearance while on duty and in dealing with employees, guests and vendors.
• Recommend and implement changes to improve the efficiency of department operations. 
• Willingness to work flexible shifts and help other departments as needed.

 

Retail General Ledger Clerk

• Reconcile Retail stores daily.
• Track and reconcile daily cash deposits.
• Track and reconcile assigned inventories and usage.
• Complete assigned balance sheet account reconciliations.
• Complete and reconcile 8027 Tip reports.
• Prepare monthly Tax-Exempt activity reports.
• Assist in the period end closing process.
• Identify weaknesses in daily sales reports and make suggestions for improvements
• Provide general ledger support for park wide locations.
• Assist with Flash Reporting as needed.
• Assist the Manager General Ledger in research projects.
• Enter journal entries into the general ledger systems.
• Other projects and duties as assigned.
• Attend required training courses.
• Adhere to all safety, environmental, and ergonomic policies.
• High level of attention to detail and strong emphasis on accuracy.
• Confidential handling of work issues as well as all areas of the General Accounting Office.
• Maintain a professional attitude and appearance while on duty and in dealing with employees, guests and vendors.

 

General Ledger Clerk

• Reconcile Flash revenues to the P&L each period.
• Assist with the daily sales and general ledger report retention.
• Review and retain Streamline Tax Exempt forms.
• Assist in the review of daily report packages.
• Track and reconcile NPS Fishing Permit and NPS Entrance Fees collected.
• Track and reconcile YPSS deposits collected.
• Track and reconcile Payroll/Cash Advances.
• Data enter journal entries into the period upload spreadsheet and general ledger systems.
• Other projects and duties as assigned.
• Attend required training courses.
• Adhere to all safety, environmental, and ergonomic policies.
• High level of attention to detail and strong emphasis on accuracy.
• Confidential handling of work issues as well as all areas of the General Accounting Office.
• Maintain a professional attitude and appearance while on duty and in dealing with employees, guests and vendors.
• Recommend and implement changes to improve the efficiency of department operations.
• Willingness to work flexible shifts and help other departments as needed.

Senior Accounting Clerk

• Maintain an orderly General Accounting Office, including inventory management of supplies and equipment for personnel
• Audit employee expense reports, process payments to corporate Accounts Payable, and manage JP Morgan Chase credit card invoices and journal entries
• Open, sort, and expedite mail for the General Accounting Office, scan checks received, and handle paperwork for returned checks due to NSF
• Schedule department meetings, oversee vehicle usage, and assist with safety training and audits while adhering to all safety policies
• Maintain confidentiality in all accounting matters, demonstrate a high level of attention to detail, and uphold a professional demeanor in all interactions
• Willingness to work flexible shifts and help other departments as needed.

General Cashier Clerk

• Responsible for the preparation of bank orders for all coin and currency needed at all locations in Yellowstone. Prepare initial location banks and exchanges as needed.
• Responsible for working closely with the armored security company, receive deliveries and sign over deposits while following correct cash handling and documentation procedures.
• Count and reconcile the safe daily.
• Prepare daily cash deposits for bank remittance and record entries for all transactions.
• Count and record all vending deposits.
• Provide window service to cash paychecks, cash personal checks and sell meal coupons.
• Complete EDR meal coupon orders for departments.
• Maintain Petty Cash Records.
• Other projects and duties as assigned.
• Attend required training courses.
• Adhere to all safety, environmental, and ergonomic policies.
• High level of attention to detail and strong emphasis on accuracy.
• Confidential handling of work issues as well as all areas of the General Accounting Office.
• Maintain a professional attitude and appearance while on duty and in dealing with employees, guests and vendors.
• Recommend and implement changes to improve the efficiency of department operations.
• Willingness to work flexible shifts and help other departments as needed.

Qualifications

• Accuracy, speed, and attention to detail
• Strong communication and people skills
• Strong analytical skills
• Motivational, organizational, and time management skills
• Knowledge of general office procedures
• Experience with Microsoft Excel and Word
• Experience / knowledge of Reservations and Front Desk Lodging systems. 

Physical Requirements include:

• Sitting at a desk for extended periods of time
• Walking, standing and bending are required when documentation is to be put into or retrieved from filing cabinets
• Lifting and transporting up to 25 pounds is required for record storage

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.