Carrier Specialist

Company Overview

Milo’s Tea Company is one of the fastest-growing beverage companies in the United States. Our culture and operations are built on the belief that we can make a difference in the world. That is why we put People First and strive to continually reduce our environmental impact on the planet. We leverage our world-class operations and decades-long distribution partnerships to grow the footprint of our core products and create new, innovative beverage products.

• We are the #1 and fastest-growing brand in the Refrigerated Tea Category in the nation.
• Our core mission: People and Planet First — doing good is good for business.
• We are committed to unlocking the personal genius of every associate and have a strong focus on growth and learning.
• Our company is women-led and strongly committed to Diversity, Inclusion, and Belonging.
• We pledge 1% of profits annually to charitable giving.
• We are Platinum Certified in Zero Waste Manufacturing: recycling, reducing, and reusing 95% of waste at all facilities.

Why You Will Love Life at Milo's

You will collaborate with a group of passionate and high-performing people, where everyone feels empowered to do their best work and feels good about the work they are doing.

As a People First company, Milo’s is committed to the success and well-being of our associates, customers, and fans, no matter their gender, race, or creed. Some of the remarkable benefits offered include:

• Competitive salary
• 100% employer-paid medical premiums for associates and families
• Free Mental Health, Financial Wellness, and Legal Counseling benefits
• 401K with company match
• Company-paid Life Insurance
• Tuition reimbursement assistance
• Continuous learning opportunities
• Robust parental leave program
• Care Relief Fund to help associates in need
• Associate Assistance Program
• Paid volunteer time

Being a Culture Champion at Milo’s

• Wear the HAT (Hungry-Agile-Together)
• Work effectively with others
• Help our TEAm achieve safety, quality, and production goals
• Interact positively, be self-aware, avoid negative commentary
• Commit to outstanding attendance
• Conduct yourself respectfully with all Milo's TEAm members

Equal Employment Opportunity Statement

As a People First company, Milo’s is committed to uplifting our associates, customers, and fans no matter their gender, race, or creed. We invest in Diversity, Inclusion, and Belonging in all areas of our business ecosystem. We champion these efforts through partnerships, education, and events to support and celebrate our diverse workforce and networks.

If you require assistance or accommodation to participate in the job application process, please contact [email protected].

Responsibilities:

• Manages the carrier vetting and onboarding process, including evaluation of safety records, compliance documentation, insurance verification, and capacity assessment.
• Develops and executes transportation lane strategies, identifying optimal carrier assignments across truckload, LTL, and other freight modes.
• Monitors and analyzes carrier performance data, tracking on-time delivery, tender acceptance, claims rate, and service consistency.
• Negotiates freight rates and contract terms with carriers for assigned lanes, coordinating with the Director of Transportation as required.
• Maintains carrier database and qualification records, ensuring documentation is current and compliant with regulatory and organizational requirements.
• Collaborates with internal logistics, procurement, and demand planning teams to align carrier capacity with forecasted freight volumes.
• Identifies underperforming carriers and initiates corrective action processes, including root cause analysis and performance improvement planning.
• Supports bid and RFP processes for carrier selection, developing lane specifications, evaluating proposals, and recommending award decisions.
• Monitors freight market conditions and carrier capacity trends, providing analysis and recommendations to support transportation planning.
• Uphold and lead participation in Corporate Responsibility initiatives, including recycling, social advocacy, and MMAD volunteering opportunities.
• This position has food safety responsibilities.
• Perform other duties as assigned.

Skills:

• Transportation Management
• Carrier Management
• Freight Management
• Supply Chain Management
• Contract Negotiation
• Request For Proposal (RFP)
• Logistics Management
• Data Analysis
• Vendor Management
• Performance Management
• Continuous Improvement
• Negotiation

Qualifications:

• Bachelor’s degree preferred in Supply Chain Management, Logistics, Business Administration, or a related field.
• 2-3 years of experience in transportation, carrier management, or logistics; or 1-2 years of experience with an advanced degree.
• Proven subject matter expertise in carrier vetting, freight operations, or transportation procurement.
• Strong knowledge of transportation modes, freight market dynamics, and carrier compliance requirements.

Ownership:

• Carrier Vetting and Onboarding
• Lane Strategy Execution
• Carrier Performance Monitoring
• Freight Rate Negotiation
• Carrier Database Management

Metrics:

• On-Time Delivery Rate by Carrier
• Tender Acceptance Rate by Carrier
• Freight Cost per Mile
• Carrier Claims Rate
• Lane Coverage and Capacity Utilization

Supervisory: This job has no supervisory responsibilities.

Physical Demands:

This job is sedentary. Reasonable accommodations may be made to enable individuals with different abilities.

FLSA Status: Exempt