Assistant Program Coordinator

Job Title: Assistant Program Coordinator             FLSA Status: Exempt/Full-Time              
Reports To: Program Manager                              Pay Range: $70,000-$85,000 annually 
Program Type: Family Programs                           *House of Ruth salaries may be adjusted up or down contingent on the agency’s financial position with due notice.* 

Organizational Overview: 
For 50 years, House of Ruth has empowered women, children, and families to rebuild their lives and heal from trauma, abuse, and houselessness. We offer comprehensive services for survivors, including service-enriched housing, nationally accredited child and family development programming, and free counseling to anyone who has experienced domestic violence. 

Position Summary: 
The Assistant Program Coordinator’s primary responsibility is managing the daily operations of the program, developing a therapeutic relationship with the clients, assessing strengths and needs, creating goals, implementing and monitoring the case management plan and provides supportive counseling and facilitated groups.  

Essential Duties and Responsibilities: 

• In conjunction with the Program Manager, develop, implement, monitor and evaluate the program objectives, structures, services, policies and procedures.
• Oversee the ongoing operations of the program to meet programmatic objectives including overseeing all actions regarding clientele. 
• Ensure compliance with all regulations, policies, procedures and codes. Resolve issues regarding the clients receiving the appropriate services/supports. 
• Provide on-going briefings to the program manager on all relevant issues and pertinent information on the residents and staff.
• Schedule and coordinate volunteers and groups that provide services to the clients at the program.
• Complete and maintain accurate, thorough documentation reflecting all case management and counseling functions and activities. Communicate essential issues to all relevant contacts in a timely manner. 
• Maintain a safe, secure and non-violent environment for all clients. 
• Effectively manage all emergencies by following standard procedures. 
• Oversee the management of the program and assist with tasks related to the daily operations. 
• Provides crisis intervention and makes appropriate referrals.
• Ensure transportation for clients to/from various appointments and well as other driving assignments if needed or provide transportation.
• Attending all training sessions.
• Attends regularly scheduled meetings to discuss program operations and case management. 
• Coordinate the work of the program with other entities in the agency.
• Participates in the recruiting process of hiring new staff.
• Work with Human Resources to address matters regarding program staff.   
• Monitor and maintain data and ensure data is entered accurately and timely in the appropriate system. 
• Prepares reports for funders and other entities, as required.
• Weekly supervision with staff.
• Ability to perform tasks independently.
• Conducts monthly meetings with residents in the program.
• Ensures that compliance documentation is submitted timely.
• Other duties as assigned.  

 

Education and Experience: 

• Master's in social work or related field required.  
• 2-4 years of experience, including supervision of staff in a similar role. 
• A licensed social worker or licensed professional counselor preferred.  
• Minimum of 2 years experience providing counseling and/or case management services. 

 

Pre-Employment Requirements: 
Successfully passing the following pre-employment process is required: 

• FBI Fingerprint/Background Check 
• Alcohol and drug Test 
• Urine Screening 
• TB Test  
• Police Clearance 
• Must be fully vaccinated 
• Must have a valid driver’s license. 

Skills: 

• Strong working knowledge of MS Office 365. 
• High level of interpersonal skills to handle sensitive and confidential situations. 
• Excellent written and oral communication skills. 
• Demonstrated ability to supervise and manage day to day activities of the program.
• Must be able to work a flexible schedule in a 24/7 operation and be on call as needed, including some weekends. 

 

Employee Benefits: 

The benefits package for full-time employees includes: 

• Medical and Dental Insurance 
• Vision Insurance 
• Life/AD&D 
• Retirement Plan 
• Tuition Assistance Program
• Paid Time Off and Holidays
• Employee Referral Program        

 

Physical Requirements: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. 
 While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.  

Additional Information: 

The House of Ruth is an Equal Employment Opportunity (EEO) employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. All duties and responsibilities are completed according to the House of Ruth’s policies and procedures. House of Ruth offers an attractive benefits package for all full-time employees. 

To be considered you must submit a writing sample, cover letter and resume online at www.houseofruth.org/jobs.