- Location
- USA (Remote) · England · Madrid
- Workplace
- Remote
- Type
- Full-time
- Department
- Customer Success
- Seniority
- VP
- Industry
- Financial Services
- Category
- Customer Success
- Role type
- People Manager
- Environment
- Office
- Source
- Ashby
Overview
As RVP of Customer Success at Candex, you'll manage and develop customer relationships that drive retention, loyalty, and growth worldwide. You'll be the global relationship owner for Fortune 500 and FTSE 250 companies, managing executive relationships and driving adoption from pilot to business-as-usual. The role requires procurement domain expertise with hands-on experience in procurement/PTP systems, implementation, or operations. You'll identify product enhancements, support sales on expansion opportunities, and build repeatable processes to scale the CS function. This is a leadership role in a high-growth fintech environment with significant career advancement potential.
Skills
Languages
Remote Scope
About Candex
Candex is a rapidly growing global B2B fintech company transforming business transactions with a tech-based solution for enterprise procurement.