Job Description:

BASIC FUNCTION: Assists in the recruitment of prospective graduate students, advises on admission processes, and provides support and guidance to prospective students from inquiry through matriculation; manages recruitment strategy in specified territory; performs specific additional responsibilities as listed.      

WORK CONDITIONS:  Position is located in-person on the Fairfield, CT campus. Ability to work some evenings and weekends required.

REQUIRED EDUCATION: Bachelor’s degree required. Master’s degree preferred.

REQUIRED EXPERIENCE AND SKILLS:  2-4 years of admission experience or comparable experience in higher education or sales; experience in planning and implementing a comprehensive recruitment plan. Exceptional verbal and written communication skills are essential, as well as strong interpersonal skills, detail orientation, and the ability to multitask. Preference will be given to candidates with higher education office experience, particularly as it pertains admissions/ enrollment management.

ESSENTIAL FUNCTIONS: 

Assists in the recruitment of graduate students to increase enrollments.  This involves:

• Counseling prospective students regarding admission procedures and the initial advising on academic programs

• Coordinating follow-up communication with prospects and applicants from inquiry through to admission and matriculation

• Attending graduate fairs, transfer fairs and corporate events as assigned

• Participating in on-campus and virtual recruitment functions including Information Sessions and Orientations

Assists in maintaining office operations, including:

• Greeting the public and answering telephones in a courteous manner

• Keeping up to date on graduate program details, deadlines and tuition costs to ensure that current information is provided

• Processing applications for all graduate programs for both domestic and international students

• Preparing admission letters and processing admissions decisions

Creates and maintains communication and marketing materials

• Works in conjunction with the University’s marketing team to create content and design new promotional materials

• Assists in maintaining a social media presence for the office

• Writes individual emails and crafts robust communication plans aimed to convert inquiries into applicants and applicants into enrolled students

Serves as liaison between the dean’s offices, other university departments, and the office of admission by

• Working with deans and program directors to develop recruitment goals and strategies to achieve them

• Coordinating with the offices of financial aid, student engagement, registrar, and bursar to ensure a holistic student experience is achieved

• Participating in accreditation site visits as necessary

Participates in the professional development of the Enrollment Management Unit and Graduate Admission Office.  This involves:

• Attending departmental staff meetings as required

• Attending appropriate workshops, conferences, webinars and other professional meetings for ongoing professional development

• Participating on University committees as requested and appropriate

• Promoting an image of efficiency and courtesy throughout the University community and consistent with the department’s mission

This position is based at Fairfield University’s Fairfield, CT campus and is not eligible for immigration assistance.

Category:

Enrollment Management - Admin

Performs such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate. 
 

*Disclaimer

The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice.

All offers of employment are contingent upon a satisfactory background check.

Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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