- Location
- Remote, IN · , Remote · Remote, CN · Remote, CO · Remote, RO
- Workplace
- Remote
- Type
- Full-time
- Closing date
- Today
- Source
- iCIMS
Description
Job Purpose
Take down infringements across the global client book, managing platform removal queues and enforcement cases at speed and quality, and taking on a large share of the team's administrative and operational work. This is a global-support role: it works the worldwide enforcement queues rather than a single local market.
About Protect
We help Protect our customers’ ideas and innovations
Job Overview
Key Responsibilities
- Manage takedown and removal queues across global marketplaces, social and web channels.
- Action enforcement cases end to end, from detection to resolution.
- Take on a significant share of the team's administrative and operational tasks: case logging, queue and ticket administration, evidence collation, reporting support and general coordination.
- Maintain accurate case, evidence and platform records.
- Track removal outcomes and feed data back to the Client Experience and Engineering teams.
- Support onboarding of new clients into the enforcement workflow.
Skills & Experience
- Detail-oriented and process-driven, comfortable working high-volume queues.
- Highly organised, with strong administrative and coordination skills.
- Entry-level friendly; experience in brand protection, trust & safety or content moderation is a plus.
- Clear written communication in English for platform notices and escalations.
