Management Analyst (Video Disclosure)

Department: Charlotte-Mecklenburg Police Department

Salary: $70,166.00 - $100,864.19 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork, openness, accountability, productivity, and employee development

• Providing all customers with courteous, responsive, accessible, and seamless quality services

• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

The Video Disclosure Management Analyst supports the QA Division with overseeing the intake, organization, review, and release of video evidence in accordance with legal requirements and departmental policies. This role ensures timely and accurate responses to requests for disclosure and/or release. The role coordinates with QA division members, police attorneys, and community stakeholders to facilitate transparent and compliant video management operations.

Major Duties and Responsibilities:

• Monitor and manage the Video Disclosure and CLEAR email inboxes to ensure timely responses and workflow efficiency.
• Understand, apply, and clearly explain NCGS 132‑1.4A as it relates to video disclosure and release.
• Maintain strict confidentiality when handling recordings and sensitive information.
• Research, review, and retain agency‑owned recordings in Evidence.com and Genetec.
• Research recording related information in CAD, Report Beam, KBCOPS, and/or the NC judicial branch portal.
• Respond via email to community members, partner law enforcement agencies, and prosecutorial partners regarding the video disclosure process.
• Review and interpret petitions, court orders, and related documents governing release of agency owned recordings.
• Collaborate with the Police Attorney’s Office on video preservation requests.
• Record all video disclosure activities in the division database, ensuring accuracy and consistent data tracking.
• Support division sergeants by scheduling video disclosure appointments.
• Collaborate with the PIO to use the media room for video disclosure viewings.
• Collaborate with PSIT as needed for video related IT troubleshooting.
• Support divisional goals related to policy development and the organizations participation in accreditation.
• Perform other duties as assigned.

Minimum Qualifications:

• An associates degree and at least one (1) year of relevant work experience OR
• Bachelor’s degree
• Valid North Carolina or South Carolina Driver’s License

Preferred Qualifications:

• Bachelor’s degree with three (3) years of relevant experience.
• Experience with Microsoft 360, Word, Excel, relational database concepts, and SQL.
• Experience navigating and utilizing CAD, Report Beam, KBCOPS, NC judicial branch portal, Evidence.com.

Knowledge, Skills, and Abilities:

• Ability to maintain a high degree of confidentiality with an understanding of general practices related to police activity related recordings, legal records management, data protection, and privacy/confidentiality.
• Ability to effectively communicate orally and in writing ideas/concepts, findings/results, interpretations, and evaluations.
• Ability to independently access, extract, correlate, interpret, and disseminate information, instructions, guidelines, and regulations.
• Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, and agency rules.

ADA and Other Requirements:

Positions in this class typically require grasping, talking, hearing, seeing, and repetitive motions.

Physical Requirements:

• Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking for extended periods of time
• Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks
• Ability to see, hear, and communicate information effectively

Sensory Requirements:

• Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, tabulating data.
• Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain.
• Comprehend written information in work-related documents.
• Ability to hear, understand, and distinguish speech.

Working Conditions:

Work is performed in an indoor office environment with moderate exposure to atmospheric conditions, moderate exposure to environmental conditions, and frequent exposure to computer screens, files and phones. 

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email [email protected]

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.