Admissions Counselor

Job Description

The Office of Admissions has an outstanding opportunity for an Admissions Counselor to join their team.

About this Opportunity

Reporting to the Assistant Director for Freshman Recruitment, the Admissions Counselor is responsible for ensuring accurate, consistent and friendly customer service is provided to prospective students, families, guidance counselors and other influencers who interact with the Office of Admissions.

Additional responsibilities of this position include providing recruitment and outreach support to transfer and international applicants, managing a recruitment portfolio and/or territory, budget planning, and using and adapting to CRM and other existing and emerging recruitment and office technology.

The ideal candidate:

• is a trusted teammate

• is an excellent communicator

• is customer service-oriented and dedicated to operational excellence.    

• is technologically proficient and adaptable as the Office of Admissions and the University modernizes systems and technology

This position requires the ability to work evenings, weekends, and flexible hours; travel to remote locations; and load and transport admissions materials, displays, and other equipment. During non-peak periods, this position can work hybrid: three days on campus and two days remote.  

Key Responsibilities

• Counseling prospective first-year and transfer applicants about the boundless opportunities available at the UW and about the admissions processes via modalities such as in-person appointments, information sessions, fairs, phone calls, emails, webinars, texts, social apps like ZeeMee, and other existing and emerging technology (35%)

• Recruiting and representing the UW at in-state and out-of-state activities and locations – such as college fairs, high schools, community colleges, conferences, community events, information sessions, yield programs and events – some of which will be on weekends and/or irregular hours. Traveling in-state and/or out-of-state for recruitment travel. (35%)

• Reviewing undergraduate applications 1-5 days per week during peak application review season. (approximately November to March). (25%)

• Participate in cross-training and collaboration with other work units and other enrollment management offices. Other duties as assigned (5%)

Required Qualifications

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Department.

• Bachelor’s degree

• At least two years admissions counseling and/or outreach experience or equivalent

Additional Qualifications

• Must be able to demonstrate ability to work effectively independently and as part of a team.

• Must be flexible and have the drive to work in a fast-paced office.

• Strong interpersonal and writing skills are essential, as are strong public speaking skills and the ability to present the University in a positive way to diverse populations.

Preferred Qualifications

• Experience in both first-year and transfer admissions recruitment and outreach in the U.S. and an understanding of the distinctive qualities of the UW.

• Experience working with diverse populations as well as have an understanding of cultural differences and their effect on college planning.

• Demonstrated enthusiasm for the UW, strong work ethic, exercises sound judgment, professionalism and maturity.

• Former student ambassador, tour guide, on-campus Resident Adviser, Peer Adviser, Orientation Leader or similar student involvement. Graduate of the UW or a similar research university.

Working Conditions

• Must be flexible and have the drive to work in a fast-paced office.

• Strong interpersonal and writing skills are essential, as are strong public speaking skills and the ability to present the UW in a positive way to diverse populations.

• Must be comfortable with technology and have basic familiarity with word processing, spreadsheets and database software tools.

• Must be able to demonstrate ability to work effectively independently and as part of a team.

• Must have a valid driver’s license and be Real ID compliant.

About the Team

The Office of Admissions is a unit within the Division of Enrollment Management. The mission of the Office of Admissions is to attract and enroll Washington's and the world's most promising undergraduates. The University seeks to enroll undergraduate’s classes rich in intellectual abilities, academic commitments, diversity of perspectives, backgrounds and talents that create a stimulating educational environment and promote desired learning outcomes. The values of the University - integrity, diversity, excellence, collaboration, innovation and respect - are exemplified by the Office of Admissions.

This position is a member of the admissions counseling team and has responsibility for ensuring accurate, consistent and friendly customer service is provided to prospective students, families, guidance counselors and other influencers who interact with the Office of Admissions. This position reports to the Assistant Director for First-year Recruitment.

Compensation, Benefits and Position Details

Pay Range Minimum:

$54,312.00 annual

Pay Range Maximum:

$54,864.00 annual

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

Not Applicable

About the UW 

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.  

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. 

Our Commitment 

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected]. 

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.