[Internal] Client Partner, Emerging Accounts

Summary:

Yelp’s mission is to connect people with great local businesses, and that starts with people like you. Yelp’s Emerging Accounts team partners with multi-location businesses (10–75 locations) to provide industry-leading digital advertising solutions. Yelp’s premium native search advertising products deliver strong ROI by helping clients connect with potential customers at the bottom of the purchase funnel. Our collaborative sales culture is where your individual contributions make a big impact on the businesses of our clients.

The Emerging Accounts, Client Partner role focuses on growing revenue within Yelp’s existing client base. You will manage a defined book of business and drive incremental growth by deepening relationships and expanding advertising investments. This is a remote, client-engagement sales role focused exclusively on existing relationships — not new business acquisition. You’ll work closely with your clients through virtual meetings, phone calls, and email to understand their goals, marketing strategies, and budgets, positioning Yelp as a vital part of their advertising mix.

What you'll do:

• Manage and grow an assigned book of multi-location clients who already use Yelp

• Map out client organizations, identify key decision-makers, and build strong relationships with multiple stakeholders

• Collaborate with agencies that represent your clients

• Partner closely with the Customer Success team and cross-functional groups to drive account growth

• Become an expert in your clients’ marketing strategies and budgets to maximize their investment with Yelp

• Create and deliver tailored advertising solutions that align with client goals

• Identify and secure upsell opportunities within existing accounts

• Develop strong, consultative client relationships that support ongoing collaboration

• Gather and share client feedback to help improve Yelp’s ad products and customer experience

• Track and accurately forecast revenue performance

What it takes to succeed:

INTERNAL REQUIREMENTS:

• You have held your current position as Multi-Loc Campaign Manager, Onboarding Specialist for at least 9 months
• You are in good standing with the company, with no recent corrective or disciplinary actions (e.g., written warnings, final warnings, coaching plans, or performance improvement plans).
• Proven track record of expanding and retaining revenue within an assigned book
• Strong background in performance-based digital advertising (CPC, ROI-driven products or preferred)
• Comfortable with a high-activity, hands-on, and creative approach to driving account growth
• Skilled in strategic selling techniques, relationship mapping, and consultative solution selling
• Strong ability to analyze numbers, uncover insights, and craft compelling client narratives
• Confident presenting solutions to both individuals and mid-sized groups virtually
• Highly proficient in Salesforce, Excel and Google Suite products

 

 

What you'll get:

• Effective your first day: Full medical, vision, and dental coverage
• Mental health support and services via Modern Health
• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 7 paid wellness days, 12 paid holidays, plus one floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness subsidy
• Flexible spending account
• 401(k) retirement savings plan
• Employee stock purchase plan
• Professional development reimbursement
• Work from home reimbursement
• The base salary is $85,000 plus performance based incentives (uncapped commission)

Closing:

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”  We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.  Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.   We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco).  We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or 415-969-8488.  Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes. US Recruiting and Applicant Privacy Notice #LI-Remote