In Room Dining Supervisor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An iconic hideaway on the glamorous Athens riviera, reborn. On the sophisticated Athens Riviera, at the tip of a pine-clad peninsula, Four Seasons offers the best of both worlds: a laid-back seaside escape just 30 minutes from the historical city centre. Discover the wonders of ancient civilization at the Acropolis, then return to Four Seasons to unwind and relax. Four Seasons Astir Palace Hotel Athens opened in March 2019 and provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. The Arion Hotel was built in 1967 and has 106 keys and 61 Bungalows, and the Nafsika opened in 1980 and has 136 keys. Under the same ownership is a large private beach club and marina. Nafsika is open through the year, while Arion and the bungalows operate eight months of the year. Adding to the complement of on-site F&B operations (8 Restaurants and Bars), there are also two third party restaurants on site.

About the Outlet – In-Room Dining

Deliver personalized and discreet service to guests in the comfort of their rooms and suites. Offer seamless 24-hour dining experiences that combine convenience, privacy, and luxury. Supervise and enhance the overall In-Room Dining operation, including Mini Bar and special requests.

About the Role

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly motivated In-Room Dining Supervisor to join our Food & Beverage team on a full-time, permanent basis.

In this role, you will oversee the daily operation of In-Room Dining, ensuring exceptional service standards, leading and developing the team, and creating memorable in-room dining experiences that reflect the legendary Four Seasons service culture.

What You Will Do

• Supervise the day-to-day In-Room Dining operation, including Mini Bar and special requests.
• Ensure the smooth, timely, and efficient delivery of food and beverages to guest rooms.
• Lead, motivate, and coach the In-Room Dining team while maintaining the highest service standards.
• Monitor staff performance and support training and continuous development.
• Manage daily requisitions for food, beverages, and operational equipment.
• Maintain cleanliness, organization, and operational excellence across all In-Room Dining areas.
• Conduct regular quality checks on guest service, staff appearance, and Mini Bar operations.
• Build strong relationships with VIP, suite, and long-stay guests to ensure exceptional personalized service.
• Collaborate closely with the Culinary and Food & Beverage teams to accommodate guest preferences and special requests.
• Assist with scheduling, performance management, and operational planning.
• Ensure full compliance with health, hygiene, and safety standards.
• Support departmental objectives, financial performance, and continuous improvement initiatives.
• Perform any other duties assigned by the In-Room Dining Manager or Director of Food & Beverage.

What You Bring

• High School Diploma or equivalent; Hospitality Management studies are considered an advantage.
• Applicants must hold a European Passport or have the legal right to work in Greece.
• Previous supervisory experience in In-Room Dining, luxury Food & Beverage, or hotel operations.
• Strong leadership, communication, and organizational skills.
• Passion for luxury hospitality and exceptional guest service.
• Ability to perform effectively in a fast-paced environment while maintaining attention to detail.
• Fluency in English is essential; Greek is considered an advantage.
• Knowledge of food safety and sanitation regulations is an asset.

What We Offer

• Competitive Salary and comprehensive Benefits Package.
• Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services.
• Ticket Restaurant monthly allowance of €100.
• Complimentary Nights at Four Seasons Hotels & Resorts worldwide.
• Employee Recognition Program.
• Global career growth opportunities through Task Forces and international transfers.
• Access to Four Seasons' award-winning Learning & Development programs.

Schedule & Hours

This is a full-time, permanent position.

The schedule is based on operational needs and includes 5 working days per week with 2 days off. Flexibility to work shifts, weekends, and holidays is required.

If you are passionate about leading a high-performing team and delivering exceptional luxury dining experiences, we would love to hear from you and welcome you to the Four Seasons Astir Palace Hotel Athens family.