- Location
- Sydney, International House, 3 Sussex St, Australia
- Workplace
- Onsite
- Type
- Full-time
- Department
- Design
- Seniority
- Senior
- Source
- Workday
Description
UI/UX Senior Designer
Role Summary
The UI/UX Senior Designer will work across the end-to-end design process, from discovery and research through to design validation and implementation support. The successful candidate will analyse user behaviours, identify opportunities for improvement and create customer-centred design solutions that enhance both user and business outcomes.
Working as part of a cross-functional delivery team, this role will collaborate closely with product owners, business analysts, developers and stakeholders to deliver high-quality digital experiences as part of a major transformation program within the industry. The successful candidate will act as a subject matter expert in usability design, helping drive design decisions, improve customer experiences and contribute to the continuous evolution of design practices across the project.
Key Responsibilities
User Research & Discovery
Gather and analyse user needs, behaviours and pain points through research activities and stakeholder engagement.
Conduct workshops, interviews and feedback sessions to uncover user insights.
Develop user personas, journey maps and experience frameworks that inform solution design.
Lead efforts to gather and analyse user feedback to continuously improve design outcomes.
Translate research findings into actionable recommendations for product and delivery teams.
User Experience Design
Develop and refine user experience strategies that align with project goals and user needs.
Create information architecture, user flows, wireframes and interactive prototypes.
Apply usability design principles and human-centred design methodologies to complex business challenges.
Ensure user experiences are intuitive, efficient and accessible.
Continuously evaluate and improve experiences based on feedback, testing and performance insights.
User Interface Design
Design high-quality user interfaces that support intuitive and engaging experiences.
Produce low-fidelity and high-fidelity design artefacts for product and delivery teams.
Support the development and maintenance of design systems, UI standards and reusable components.
Collaborate with development teams to ensure design intent is accurately implemented.
Contribute to design quality reviews and champion consistency across solutions.
Collaboration & Stakeholder Engagement
Collaborate with cross-functional teams to ensure cohesive and user-centred design implementation.
Partner with product owners, business stakeholders and technical teams to define experience outcomes.
Present design concepts, recommendations and rationale to project stakeholders.
Support colleagues by sharing expertise and providing guidance on usability best practices.
Contribute to team decision-making and influence experience strategy across delivery streams.
Design Excellence & Continuous Improvement
Act as a subject matter expert in usability design and customer experience design.
Contribute to the evaluation and selection of tools and methodologies that enhance user experience outcomes.
Promote design thinking and customer-centricity across project teams.
Identify opportunities to improve design processes, collaboration and delivery effectiveness.
Support the growth and development of design capability within the broader team.
Required Experience
The successful candidate will have experience in:
UX and UI design within complex digital product or transformation environments.
Applying usability design principles and customer experience methodologies.
Conducting user research, usability testing and design validation activities.
Creating wireframes, prototypes and high-fidelity interface designs.
Developing customer journeys, process flows and information architecture.
Working within Agile or iterative delivery environments.
Collaborating with multidisciplinary teams comprising business, product and technology stakeholders.
Driving user-centred design outcomes from discovery through to implementation.
Influencing stakeholders and communicating design decisions to both technical and non-technical audiences.
Required Skills & Capabilities
User Experience & Usability
Advanced proficiency in Usability Design.
Strong understanding of Customer Experience Design principles.
Ability to identify user needs and translate insights into meaningful design solutions.
Experience designing end-to-end customer journeys and digital experiences.
Strong information architecture and interaction design capability.
User Interface Design
Strong UI design capability with experience designing contemporary digital interfaces.
Ability to create engaging, accessible and scalable design solutions.
Experience contributing to design systems and reusable component libraries.
High attention to detail and commitment to design quality.
Research & Testing
Experience conducting usability testing and analysing findings.
Strong understanding of user research methodologies and design validation techniques.
Ability to use evidence and insights to improve user experiences.
Experience measuring and evaluating design effectiveness.
Desirable Experience
Experience delivering large-scale digital transformation programs.
Experience within the travel industry or other customer-focused industries.
Knowledge of service design methodologies and frameworks.
Experience working within consulting or professional services environments.
Experience establishing or contributing to enterprise design systems.
Familiarity with accessibility standards and inclusive design practices.
Experience working alongside product management and engineering teams in Agile environments.
Qualifications
Relevant tertiary qualification in Human-Centred Design, User Experience Design, Interaction Design, Digital Design, Psychology, Human Factors, Information Technology or a related discipline.
UX, Human-Centred Design, Design Thinking or Agile certifications are desirable but not mandatory.
Practical experience delivering high-quality digital experiences is valued more highly than certifications alone.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
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