- Location
- City of Cape Town Metropolitan Municipality, Western Cape
- Workplace
- Remote, Onsite
- Type
- Full-time
- Department
- IT
- Closing date
- Today
- Source
- Vincere
Description
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Zeal HR (Pty) Ltd
Desktop Support Engineer
Our client in the IT industry is seeking a proactive, customer-focused Desktop Support Engineer to join their dynamic team based in Bellville. This hands-on role offers the opportunity to be the go-to technical expert, providing exceptional support, resolving a wide range of IT issues, and ensuring users remain productive and connected. If you are passionate about technology, enjoy problem-solving, and thrive in a fast-paced environment where no two days are the same, this could be the perfect opportunity for you. Responsibilities:
• Troubleshoot desktops, laptops, applications, and network-related issues while delivering professional remote and on-site assistance
• Creating positive user experiences
• Building strong client relationships
• Contributing to a high standard of service delivery Requirements:
• 4+ years’ experience in a desktop support / IT support role • Strong technical troubleshooting skills (end-user, hardware, software, networks) • Work closely with the technical team and management • Provide day-to-day support to new and existing customers • Deliver reliable, friendly, and professional on-site and remote support • Confident liaising with clients, suppliers, and internal team members • Able to clarify expectations diplomatically but firmly