Hiring.Camp

Patient Access Representative (Outpatient)

Facility Acadiahealthcare

·

Jun 23, 2026

Location
Gilbert, AZ, US
Type
Full-time
Department
Healthcare
Education
High School
Closing date
Today
Source
iCIMS

Description

Overview

Purpose Statement:

 

Primarily responsible for the admission and/or registration of patients into the facility and maintaining communication between the organization and the patient referrals and family.

Responsibilities

 

ESSENTIAL FUNCTIONS:

  • Review prospective admissions against approved admission criteria, policies and procedures.
  • Initiate contact to gather required clinical and demographic data from patient and other sources.
  • Respond promptly to inquiry calls.
  • Schedule assessments.
  • Conduct pre-admission assessments.
  • Assist prospective patients and significant others in seeking treatment.
  • Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
  • Coordinate with referral sources.
  • Coordinate transportation arrangements for patients.
  • Responsible for maintaining all the documentation involved with the admissions process.

 

OTHER FUNCTIONS:

  • Perform other functions and tasks as assigned.

 

Qualifications

 

Education/Experience/Skill Requirements:

  • High school diploma or equivalent required with college degree preferred.
  • One year experience in healthcare admissions, preferably in the mental health or substance abuse field.

 

Licenses/Designations/Certifications:

  • Certified Addictions Counselor (CAC); Certified Chemical Dependency Counselor (CCDC) or Certified Employee Assistance Program (CEAP) certification preferred.
  • CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
  • First aid may be required based on state or facility.

 

 

OAS01

Skills

CPR

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Patient Access Representative (Outpatient) at Facility Acadiahealthcare | Hiring.Camp