Survey Technician

Department: Charlotte Water Department

Salary: $25.00 - $32.99 Commensurate with Experience

Welcome to the City of Charlotte

Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork, openness, accountability, productivity, and employee development

• Providing all customers with courteous, responsive, accessible, and seamless quality services

• Taking initiative to identify, analyze, and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

Charlotte’s local government, with more than 9,000 employees and a total budget of $4.49 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play
Charlotte Water is an enterprise department of the City of Charlotte and one of the largest public water and sewer service providers in the southeast with over 330,000 customer accounts and over 1300 employees. Our service area includes the City of Charlotte, Mecklenburg County and the towns of Huntersville, Cornelius, Davidson, Mint Hill, Matthews, and Pineville. Charlotte Water’s FY 27 operating budget is $685.6 million and a five-year capital program of $2.5 billion.

SALARY:

The salary for this position is: $25.00 - $26.38 hourly, Commensurate with Experience.

JOB SUMMARY:

Responsible for accurately locating and marking Charlotte Water infrastructure on excavation sites. Requires the ability to read and interpret water and sewer and street maps. Must have good verbal and written communication skills and basic computer skills; must be able to work with the public and general contractors while planning, prioritizing, and completing work orders courteously and effectively with minimal supervision. Utilizes digital photography to verify completed work orders. Must be able to work in all types of weather and environmental conditions. Position may require variable shift assignment and occasional overtime.

MAJOR DUTIES AND RESPONSIBILITIES:

• Must be able to accurately locate and mark Charlotte Water mains, water service lines, sewer mains and force sewer mains on excavation sites.
• Must have the ability to read and interpret water, sewer, and street maps.
• Must have good verbal, written and verbal communication skills, as well as basic computer skills.
• Must be able to work well with the public and general contractors while completing work orders with minimal supervision.
• Responsible for real-time work orders.
• Must be able to use digital photography for verification of completed work orders. Must be able to work in all types of weather and environmental conditions.
• Must be able to work overtime, if needed.

KNOWLEDGE, SKILLS & ABILITIES:

• Understand and follow oral and written instructions.
• Read and interpret water and sewer maps and street maps Drive and work safely; perform work requiring physical strength Work in a team atmosphere.
• Be a self-starter, try new ideas
• Maintain flexibility with little supervision. Communicate effectively orally and in writing. Maintain records and write reports.
• Be courteous under pressure.
• Establish and maintain effective working relationships with supervisors, co-workers, the public and general contractors.
• Must be able to coach and motivate team members.

MINIMUM QUALIFICATIONS:

• Requires a high school diploma or GED
• At least one (1) year locate experience working with utilities

LICENSES, CERTIFICATIONS, OR REGISTRATIONS:

• Requires a valid Driver’s License
• Must obtain and maintain a City Driver’s Permit.

PHYSICAL DEMANDS:

Additionally, the following physical abilities are required: balancing, crouching, feeling, grasping, handling, perceiving sounds at normal speaking levels, mental acuity, pulling, pushing, lifting, reaching, repetitive motion, speaking, standing, expressing ideas by spoken word, visual acuity in data/color/observations/equipment. Must be able to walk long distances over uneven terrain. Must be able to drive 25 miles a day with frequent stops. Must be able to work in all types of weather.

WORK ENVIRONMENT:

Work is performed in a dynamic environment that requires sensitivity to change and responsiveness to changing goals, priorities, and needs.

ADDITIONAL INFORMATION:

This job description is not intended to be and should not be construed as an inclusive list of all the responsibilities, skills, or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties at any time. This job description does not constitute a written or implied contract of employment. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were written out in this job description.

CONDITIONS OF EMPLOYMENT

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email [email protected]

The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.