- Location
- Gurugram, DDC5F, India
- Type
- Full-time
- Department
- Sales
- Source
- Workday
Description
Designation: Sales Prog & Incentive Mgmt Specialist
Qualifications:Any Graduation
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • Lead end to end Incentive Compensation operations including plan setup, payout processing, reconciliation, validation and dispute management. Ensure payout accuracy, SLA adherence, operational controls, team performance and continuous improvement.
What are we looking for? • Any Graduation • 8 to 10 years relevant experience with strong Incentive Compensation expertise • 5 to 6 years people management experience • Experience managing end to end Incentive Compensation programs • Strong analytical, communication and stakeholder management skills • Project and program management experience • Documentation and process governance expertise • Ability to work in a 24x7 environment • Process & Domain Expertise • Sales Operations and Incentive Compensation Management • Incentive setup, administration and payout processing • Payment calculation, reconciliation-
Roles and Responsibilities: • Operations Management • Execute end to end Incentive Compensation operations • Manage plan setup, payment calculation, reconciliation and dispute resolution • Own payout accuracy, SLA compliance and exception management • Support AI enabled tools, automation and process improvement • Create workplans and contribute to process design • Interact with stakeholders and support operational delivery • Team Leadership • Lead and mentor a team of specialists • Review performance and provide coaching and feedback • Support hiring, onboarding and capability development • Maintain knowledge management and documentation standards • Drive engagement, retention and business continuity • Support escalation handling and stakeholder communication • Key Metrics • Operational KPIs • Payment Accuracy • SLA Adherence • Straight Through Processing Rate • Reconciliation Accuracy • Team Engagement and Retention • Execution KPIs • Dispute Resolution Timeliness • Payout Delivery Timeliness • Automation and Improvement Adoption • Team Performance and Attrition • Workplan Delivery Against TimelinesAny Graduation
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.