Senior Catering Sales Manager - Hotel Polaris

Overview

 

 

Are you ready to help shape the future of travel and hospitality at the new Hotel Polaris at the U.S. Air Force Academy? Hotel Polaris is seeking an exceptional Senior Catering Sales Manager to join our team and play a vital role in shaping the success of Hotel Polaris, an instant icon on the hospitality landscape of Colorado Springs. Your efforts significantly influence the unique and distinctive experiences we seek to deliver to our guests and team members alike. We're looking for someone who wants to be a part of something bigger and shares our passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with our communities

Responsibilities

• Contract catering business within assigned sales territory/market with a focus on key accounts, high-revenue opportunities, and complex events.
• Respond to incoming leads within 24 hours or same day if possible.
• Support the Associate Director of Catering Sales in the deployment of departmental actions and catering strategies to meet team and company goals and for the internal and external communications required to deliver excellent guest service and satisfaction.
• Prospect, solicit, and close new business as well as maintain repeat clients, with an emphasis on developing long-term relationships and expanding key account revenue.
• Work closely with both group and catering sales to sell menus which meet the client's needs and maximize revenues.
• Meet with clients to work out the details of their functions.
• Escort clients through the property and highlight features of facility as well as available services.
• Work with the Food & Beverage Director, the Associate Director of Catering Sales, and Director of Event Management to establish policy standards, procedures and operational guidelines, to optimize performance in the small meetings and catering events market.
• Meet and greet clients on event dates and supervise, as needed.
• Entertain prospective clients and give tours of event space, outlets, and guest rooms.
• Keep updated on current sales trends within the market and the competitive set and provide recommendations to leadership regarding new business opportunities and market strategies.
• Represent the Hotel in trade shows, industry organizations, and community events.

• Serve as a senior resource and mentor to Catering Sales Managers, Coordinators, and other team members by sharing best practices and supporting training initiatives.
• Attend all required meetings within the hotel.

Qualifications

• College degree preferred, preferably with a Bachelor's Degree or equivalent experience.
• Five (5) to seven (7) years of progressive experience in Catering Sales, Event Planning, Conference Services, or Hospitality Sales, including a minimum of three (3) years in a Catering Sales Manager or equivalent role.
• Demonstrated success in achieving and exceeding catering revenue goals and managing high-profile, complex, or luxury events.
• Proven ability to manage multiple high-value accounts and priorities while maintaining exceptional customer service standards.
• Experience in a comparable AAA Four Diamond/Four Star hotel kitchen or higher is highly desired. 
• General knowledge of conference technology and audio-visual needs.
• Must be able to understand, speak, read, and write in the basic English language.
• Familiarity with Sales and Marketing tools.
• Salesforce/Delphi experience preferred.

 

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• Colorado Family and Medical Leave Insurance Program (FAMLI).
• An employee assistance program.
• Paid time off/sick time.
• Participation in a 401(k) plan with a company match.
• Complimentary team member meals.
• Complimentary room nights at CoralTree Hospitality managed properties.

 

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

 

Salary range: $65,000 - $75,000/yr. + bonus

 

Application deadline: This job posting will close on 8/31/2026 or until the position has been filled.

 

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