Job Description

Purpose of the role

To manage the people, processes and technologies in the IT function to ensure they deliver outcomes that support the goals of the business.  

Accountabilities

• Development and implementation of technology strategies, ensuring technology investments are enablers for business success – i.e. improve efficiency, support growth, innovation, and risk management.
• Strategic leadership to the business on all technology matters, working with subject matter experts across the Group Technology organisation, such as infrastructure, service management and architecture.  .
• Alignment to global data governance frameworks to ensure data quality, security, and privacy, encouraging data-driven decision making by leveraging data analytics and artificial intelligence (AI) to extract insights and inform business strategies.
• Implementation of technology practices according to security, compliance and regulatory requirements, and is kept current. Implementation of work in accordance with policies and controls and are actively managing risks.  .
• Digital transformation/change projects, programmes and initiatives, modernising legacy systems new and enhanced digital solutions to enable customers, clients and colleagues.   .
• Management of the technology team includes hiring, training, mentoring, and setting and achieving team goals and ensuring that the technology team have the resources and support they need to be successful.
• Management of the technology budgets, ensuring appropriate prioritisation of resources, ensuring investments in technology support overall business goals, and that costs are optimised, and efficiencies are delivered, where required, ensuring financial risks associated with technology are mitigated.

Director Expectations

• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
• Escalates breaches of policies / procedure appropriately.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
• Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Role Requirements

• Act as a strategic advisor to the executive, helping shape priorities, decisions and long-term objectives.
• Drive execution of the leadership team's strategic agenda and ensure delivery against agreed outcomes.
• Translate business strategy into measurable objectives, roadmaps and accountability frameworks.
• Coordinate cross-functional initiatives that span multiple business units, functions and geographies.
• Lead executive governance forums, operating committees and management meetings, ensuring decisions are documented and executed.
• Monitor organisation-wide risks, dependencies and delivery commitments, escalating issues where required.
• Develop executive communications, board materials, management presentations and strategic updates.
• Track organisational performance using KPIs, OKRs and financial metrics, highlighting trends and intervention areas.
• Drive organisational effectiveness, simplification and operating model improvements.
• Lead special projects on behalf of senior executives, including transformation, restructuring or remediation programmes.
• Support succession planning, talent reviews and leadership team effectiveness initiatives.
• Act as an extension of the executive, representing them in meetings and decision forums as delegated.

Additional Person Requirements

• Exceptional executive presence and ability to influence senior stakeholders without direct authority.
• Strong commercial and strategic thinking with the ability to connect day-to-day execution to business outcomes.
• Proven experience operating in highly complex, matrixed organisations.
• Excellent written and verbal communication skills, including board and executive-level presentations.
• Ability to manage highly confidential and sensitive information with discretion.
• Strong analytical skills with the ability to distill complex information into clear recommendations.
• Demonstrated ability to drive accountability and execution across multiple teams.
• Excellent judgement and decision-making capability in ambiguous situations.
• Experience managing competing priorities and rapidly changing executive agendas.
• Strong relationship-building skills across business, technology and control functions.
• Deep understanding of organisational governance, budgeting and planning processes.
• Ability to challenge constructively and provide objective advice to senior leadership.

What Would Differentiate a Strong Candidate

• Experience leading enterprise-scale transformation programmes.
• Strong understanding of investment banking, markets, risk, finance or technology organisations.
• Proven track record improving operations, governance and management reporting.
• Ability to identify cultural, organisational and execution issues before they become material risks.
• Demonstrated success influencing strategy while remaining focused on delivery outcomes.
• Experience managing executive communications with regulators, auditors and external stakeholders.
• Recognised ability to build alignment across senior leadership teams with competing priorities.