Supervisor

Annual salary: up to £41,696.17

Repairs and Maintenance Supervisor

Location: Peterborough

Full Time Permanent

Salary up to £41,696.17 per annum, plus, company van & fuel card

42.5 hours per week (8-5 Monday- Friday)

“A desire to make a positive difference wherever we operate has always been at the heart of our business. It was over 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company”.

About the role:

We’re looking for an experienced Supervisor to join us following a new social housing contract win in Peterborough. This is a hands‑on role, split between the office and site, where you’ll be responsible for overseeing reactive repairs in occupied homes.

It’s a great opportunity to be involved from the early stages of a new contract, helping to establish the service locally with a strong flow of ongoing work. You’ll have a real influence on how the repairs service is delivered, making sure homes are kept safe, compliant, and well maintained for residents, and making a genuine difference day to day.

Duties:

• Supervise the day‑to‑day delivery of responsive repairs across occupied homes

• Ensure all repairs are completed safely, on time, and to agreed quality standards

• Carry out regular site visits to monitor repairs progress, resolve issues, and maintain resident satisfaction

• Inspection of the equipment

• Allocate operatives, subcontractors, and resources effectively to meet repairs KPIs and contractual targets

• Plan and manage repairs workloads to minimise disruption to residents

• Ensure full compliance with Health & Safety legislation and company procedures across all repairs activity

• Complete post‑inspection quality checks and ensure remedial actions are closed out

• Lead, support, and performance‑manage repairs operatives, providing day‑to‑day supervision and coaching

• Identify skills gaps and support training and development within the repairs team

• Apply HR policies relating to attendance, conduct, and performance management

• Manage repairs assets including vans, tools, PPE, and van stock

• Monitor materials usage and order supplies to support cost‑effective repairs delivery

• Use repairs systems and reports to track performance, productivity, and job completion

• Act as a point of contact for residents, resolving repairs issues professionally and promptly

• Liaise with clients, subcontractors, and suppliers to coordinate repairs delivery

• Support contract mobilisation, audits, and continuous improvement within repairs services

• Assist with cost control, forecasting, and identifying efficiencies within repairs operations

• Provide supervisory cover during absences or peak repairs demand

• Attend toolbox talks, repairs briefings, training, and company meetings

• Ensure all repairs activities reflect company values and a professional service at all times

Role Criteria:

• Experience in a Maintenance Supervisor or similar role within housing or repairs

• Experience in managing Health & Safety and compliance within repairs operations

• Relevant City & Guilds (or equivalent) trade qualification

• Full UK driving licence

• Ability to lead, supervise, and develop repairs teams

• Confident communicator with a practical, customer‑focused approach

• Strong problem‑solving skills with a hands‑on, results‑driven mindset

• Effective planning and organisation in a fast‑paced repairs environment

• Able to make clear decisions under pressure

• Confident working with internal teams, subcontractors, and stakeholders

• IT literate with clear written and verbal communication skills

Benefits we can offer you.

• 25 days annual leave plus bank holidays

• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!

• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.

• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.

• Family friendly policies

• Company Van, Fuel Card, and Uniform

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

Francesca Swan ([email protected])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.