- Workplace
- Remote
- Type
- Full-time
- Department
- Sales
- Seniority
- Manager
- Experience
- 2+ years
- Source
- RecruiterFlow
Description
Hi there! We are South and our client is looking for a Community & Account Manager!
Note to Applicants:
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Eligibility: This position is open to candidates residing in Latin America.
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Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
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Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.
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Interview Policy: The use of artificial intelligence (AI) tools during interviews are strictly prohibited.
- Note: As part of the final stages of the selection process, contractors may be asked to provide professional references for a reference check. If you're selected, you may also be asked to update their LinkedIn profile. 🙂
Role Overview
We’re looking for a Community & Account Manager to serve as the connective link between our creative community networks and internal team, while stepping in as a project lead when client work comes in.
You’ll be responsible for the day-to-day health and engagement of our communities and, when projects launch, keeping client work organized, on-brief, and moving forward.
Responsibilities
Community Management & Content Strategy
- Develop and execute content strategies for Slack communities and email newsletters.
- Drive daily engagement in Slack and facilitate regular meetings with community members.
- Support Think Tank sessions, research initiatives, and other community-driven projects.
- Build strong relationships with community members and advocate for their needs internally.
- Help develop creative briefs for community-led projects and review pitches and final assets against project requirements.
- Foster ongoing engagement and positive sentiment across the network.
- Create virtual events and other opportunities to strengthen community engagement.
Account & Project Management
- Serve as the primary point of contact for clients when projects launch, managing communication from kickoff through delivery.
- Support the full client lifecycle, including new business, presentations, statements of work, and project delivery.
- Represent client needs internally and communicate project updates, requirements, and expectations clearly.
- Own project timelines, coordinate contributors, and identify potential risks or blockers early.
- Review outgoing work to ensure it is aligned with the brief and ready for client delivery.
What We’re Looking For
- 2+ years of experience in community management, account management, project management, or a related role, ideally within an agency, creative, research, or community-driven environment.
- Strong relationship-management skills, with the ability to work effectively with both community members and clients.
- Experience with Asana, Slack, and Mailchimp.
- Excellent written communication skills across Slack, newsletters, and client correspondence.
- Highly organized and detail-oriented, with the ability to manage multiple priorities and deadlines.
- An interest in youth culture, trends, and creative communities is a plus.
Engagement Details
- Independent Contractor
- 30 hours per week
- Monday–Friday, 9:00 AM–3:00 PM PT
- Remote — LATAM
If this opportunity sounds good to you, send us your resume!
Skills
Project Management
