Technical Support Engineer

Avnet Abacus

Avnet Abacus is a pan-European distributor committed to supporting customers from design to fulfilment. Avnet Abacus’ exceptional linecard features globally recognized manufacturers and an extensive product range that includes interconnect, passive, electromechanical, power supply, energy storage, wireless & sensor products and solutions. Avnet Abacus is a regional business unit of Avnet with European headquarters in Belgium (Avnet Europe Comm. VA).

We have an amazing opportunity to join an exciting and innovative sales team in a Technical Engineer Support role.

In this position you can combine your strong analytical and communication skills, enjoy solving technical challenges, and are passionate about delivering excellent support in a fast-paced environment.
 

What's in it for you?

Along with offering a competitive salary package, we also offer:

• A supportive team environment where everyone really is working toward the same goal
• A strong open-door policy within management
• Hybrid working model
• An environment where you will be given the tools and opportunities to further your career
• Medical Cover
• 24 days of paid annual leave plus public holidays
• Life insurance
• Meal vouchers

What you will be doing:

• Proactively develop and implement the technical sales account penetration strategy in each market presenting new products and technologies to current and potential customers.
• Gain a good understanding of customer needs relative to products, technology, direction, competition, design process and design cycle.
• Identify and develop relationships with all key technical decision makers and influencers within accounts.
• Discover design requirements from the system level down to each individual element collaborating with the design, production and engineering departments to develop and execute technical strategies.
• Proactively provide general application and product level sales training.
• Communicate account calls with suppliers, account managers and/or inside sales.
• Identify and track largest design opportunities from concept to production, utilizing all supplier resources to assure greatest potential for success.
• Creates presentations and other sales tools to enhance technical value and become a "trusted advisor" to both internal and external customers.
• Manage the product from beginning to end which involves communication and in-depth consultation with customers, sales and vendors.
• Research major industry players to be able to communicate to internal and external customers industry trends and directions.

What we are looking for:

• Batchelor's or master’s degree in engineering, electronics or a related field
• Work experience gained in as similar role ideally within technical support
• Ability to develop and implement solutions to defined tasks and projects
• Good communication skills fluent in English
• Must be able to multi-task and work in a fast-paced environment
• High levels of initiative, independence, and problem-solving ability
• Ability to build relationships and work collaboratively across teams
• Ability to be a forward think to provide customer focused solutions.

#LI-AVNET ABACUS

#LI-EMEA

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center in your region: Americas applicants – [email protected], Asia applicants - [email protected], EMEA applicants - [email protected]. 

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