Business Transformation Organizational Change Management Lead (LTE)

Our Council vision is: “Bellevue welcomes the world; our diversity is our strength. We embrace the future while respecting the past.” We value all employees and their contributions. The City invests in its employees and encourages and rewards employee growth and development by building on our commonalities and our differences. Bellevue is a high-tech hub, noted for its diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. We work collectively to make it a place where you want to work, live and play.

Bellevue is consistently ranked one of the top five digital cities in the nation and supports and encourages innovative approaches to delivering high quality services to residents and employees.

The City of Bellevue is working on a long-term city-wide program to implement modern, user-friendly enterprise technologies that will make work more efficient and provide better data insights. This program called Business Transformation, will ensure Bellevue’s business systems, processes, employees, and technology meet the needs of the community and workforce, both now and in the future. 

We are looking for an enthusiastic and experienced Organizational Change Management Lead to join our Business Transformation Program team, under the Information Technology Department. You will bring strong strategic, analytical, and communication capabilities, paired with a commitment to driving positive organizational change and supporting people through transformation. As a core member of the program team for this highly complex effort, you will be responsible for supporting the implementation and adoption of multiple critical enterprise systems.

This role is a limited term with an expected duration of 5 years.

Why join our team? 
 The IT Department consists of 65 talented employees serving over 1,600 staff in 13 departments across 35 different locations. The IT Department (ITD) supports the computers, applications, network, servers, communications, and services needed to support high-quality City operations. As a full-service technology organization, ITD provides a wide range of services, including Network Systems and Security, Help Desk and Client Services, Application Development, Project Management, Technology Business Solutions, Geospatial Technology Services, and Graphics. In addition, Bellevue ITD provides technology and business services to the regional government non-profit eCityGov Alliance. Join our award-winning department to work with colleagues who partner, innovate, and evolve our technology services. 
 
If this sounds like an exciting place to work, then you might be a great fit for our Business Transformation Organizational Change Management Lead role. You excel at partnering with technical and business teams to cultivate a culture of continuous improvement, learning, and change readiness. You create environments where stakeholders can confidently adopt new technologies, enhance customer experiences, and streamline operations through well-designed change strategies and support.

The successful candidate will have the following essential duties and responsibilities:

• Design, implement and oversee comprehensive change management strategies, methodologies, tools and plans to support the successful adoption of city-wide Business Transformation change initiatives and enterprise system deployments.
• Provide coaching, guidance, training and support to leaders and employees on Business Transformation change management strategies, methodologies, tools and plans, promoting a positive and resilient organizational culture.
• Lead and guide cross-functional teams in executing Business Transformation change initiatives, ensuring alignment with Business Transformation goals and objectives and managing and mitigating potential risks and challenges to ensure desired outcomes are achieved.
• Monitor and evaluate the effectiveness of change initiatives, capturing feedback and making necessary adjustments to change management strategies, methodologies, tools and plans.
• Stay up to date with industry best practices and emerging trends in organization change management.
• Provide direction, guidance and support to those completing change management tasks on Business Transformation initiatives.

Education, Experience, and Other Requirements 

• Bachelor's Degree in communications, business management or related field. Master's in organizational development or leadership preferred. 
• Five or more years of progressively responsible related experience in organizational change management or related roles, with a proven track record of leading enterprise-wide change initiatives.
• Prosci or CCMP certification preferred.
• Project Management skills and experience preferred.

FLEXIBLE/HYBRID WORKING: 

A hybrid work schedule is available for this position after an orientation period. Remote work for this position is subject to the department's operational needs and will be discussed with candidates during the selection process. Full-time remote work is not an available option. Once hired, employees must reside in the State of Washington and within reasonable commuting distance to Bellevue City Hall.

Limited Term Employee (LTE): A fully benefited employee appointed to serve in a position scheduled to work a minimum of 30 hours a week for a specific project with a specific ending date which is anticipated to last more than five months but in no event longer than five consecutive years (60 months).