Therapy Scheduler Team Lead - TOC - HSV

Overview

The Orthopaedic Center is looking for a highly motivated Therapy Scheduler Team Lead. This opening is a full-time position averaging 40 hours per week. The Therapy Scheduler Team Lead will be responsible for responsible for training new employees across TOC Therapy clinics throughout North Alabama, while also serving as a floater scheduler when training is not the primary priority. Provide comprehensive training on patient registration and demographic entry, in-person and telephone scheduling, scanning and uploading registration documentation into electronic medical records (EMRs), verifying insurance eligibility, operating applicable systems, collecting payments, maintaining petty cash drawers, and preparing bank deposits. This role requires the ability to work effectively under pressure, maintain a friendly and professional demeanor, demonstrate flexibility and open availability, and reliably travel between TOC Therapy clinic locations.

Qualifications

Education required: HS/GED

Experience: Customer Service Representative experience required

Additional Skills/Abilities:

• Ability to work under pressure, multitask and meet deadlines
• Outstanding organizational, time management and writing skills
• Ability to speak clearly and concisely
• Knowledge of data entry and Excel
• Independent, self-starting and highly motivated
• Proven positive, "teamwork" attitude in work history