Director of Performance & Audit

The District reserves the right to close this recruitment at any time after the completion of a review round if a sufficient number of qualified candidates have been identified to advance in the selection process. Therefore, candidates are strongly encouraged to apply as early as possible, as subsequent review rounds may not be conducted.

Reports To
Assistant General Manager, Performance & Budget 

Days Off
Saturday/Sunday

Who May Apply
All current BART employees and Future BART employees

Current Assignment 
The Director of Performance and Audit provides strategic leadership over BART’s performance management, internal audit, compliance, and organizational accountability functions. The position evaluates the effectiveness of BART programs and business processes, oversees audits and performance reviews, monitors key performance measures, and identifies opportunities to strengthen internal controls and improve organizational performance.

The incumbent will provide executive leadership with data-driven analysis, findings, and recommendations; coordinates responses to audit and oversight activities; and ensures corrective actions are effectively addressed. The position also leads and develops professional staff while partnering with departments across BART to promote accountability, transparency, continuous improvement, and alignment with organizational goals.

The most qualified candidates for this position will have highly developed competencies in the following areas, which will be reinforced with related work experience and will be clearly articulated during the selection process:

• Extensive leadership experience in performance management, internal audit, program evaluation, compliance, or a related field within a complex public-sector or large organizational environment.
• Strong knowledge of governance, risk management, internal controls, and public-sector accountability practices.
• Proven experience analyzing complex operational and financial data and translating findings into actionable recommendations for executive leadership.
• Experience developing performance metrics, dashboards, and reporting frameworks to monitor organizational effectiveness and outcomes.
• Demonstrated ability to lead multidisciplinary teams and collaborate effectively with executives, Board members, departments, external stakeholders, and oversight agencies.
• Strong strategic thinking, analytical, communication, and presentation skills, with the ability to convey complex information clearly to executive and public audiences.
• Experience identifying operational risks, evaluating controls, and recommending improvements that strengthen efficiency, effectiveness, and accountability.
• Advanced knowledge of audit, performance management, data analysis, and business improvement methodologies.

Application and Selection Process
All applicants must apply online at www.bart.gov/jobs. Applications must be completed in full and include all requested information, including dates of employment, positions held, hours worked, and a detailed description of duties performed.

Applicants may attach a resume to provide supplemental information; however, the resume does not substitute for completing the application form in its entirety. Only information included in the application at the time of submission will be used to determine whether applicants meet the minimum qualifications for the position. All application materials must be submitted by the closing date and time listed on the job announcement. Applications received after the closing deadline will not be considered.

Applicants who require assistance with the online application process may contact the Talent Acquisition Division at (510) 464-6112 or [email protected].

The selection process for this position may include one or more of the following: a skills or performance demonstration, written examination, and/or panel or individual interview.

All applications will be reviewed by the Talent Acquisition Division to determine whether applicants meet the established Minimum Qualifications (MQs). Applicants who meet the MQs may be referred to the hiring department for further evaluation as part of the selection process.

The selected candidate must demonstrate a work history reflecting reliability and dependability and may be required to provide copies of certificates, diplomas, or other documentation required by law, including proof of authorization to work in the United States.

Pre-employment processing will include a background check. This requirement does not apply to current full-time District employees unless the position requires additional evaluations or clearances.

1. Assumes full management responsibility for departmental services and activities including coordination of internal and external performance, operational, financial and other assessment and audit activities; recommends and administers policies and procedures; conducts follow-up status reporting; engages in peer review; develops and directs best practices, audit guidelines and other standards related to business/operational performance management.
   
   
2. Plans, directs and coordinates annual and long-range work plans based on risk assessment, complaint investigations, and solicited and voluntary input from stakeholders; manages the development and implementation of departmental goals, objectives, policies and priorities for each assigned service area; assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems. 
   
   
3. Directs performance management and assessment activities, such as management and divisional audits, best practices and benchmarking audits, organizational and staffing audits, effectiveness and efficiency assessments. 
   
   
4. Directs operational audits, such as audits of maintenance, procurement, grants and capital management, overtime and staffing and other ad-hoc assessments. 
   
   
5. Directs standard audit activities such as compliance audits, oversight and coordination of contracted audits including regulatory and certain revenue audits; ensures propriety and fiscal integrity of District operational and financial assets, transactions and programs. 
   
   
6. Facilitates and coordinates with other strategic performance areas of the District, such as Asset Management and Strategic & Policy Planning. 
   
   
7. Directs staff in establishing, implementing and maintaining the District’s Whistleblower program, including special investigations; assists in Ethics education, awareness, standards and conflicts of interests; responds to and resolves difficult and sensitive citizen inquiries and complaints. 
   
   
8. Directs staff in auditing information technology within the District, such as system security, design, controls, disaster recovery, and integrity and accuracy of system data and reporting. 
   
   
9. Prepares and reviews reports of performance assessments and audits, including recommendations, and distributes to executive management, Board of Directors and other stakeholders. 
   
   
10. Stays abreast of legislation, trends and developments in areas related to performance, operational and financial audits and assessments; evaluates impact within the District and integrates into existing procedures. 
    
    
11. Establishes, within District policy, appropriate service and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly. 
    
    
12. Assesses and monitors work load, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes. 
    
    
13. Selects, trains, motivates and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. 
    
    
14. Oversees and participates in the development and administration of the departmental budget; approves the forecast of funds needed for staffing, equipment, materials and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary. 
    
    
15. Represents the Office of Performance Management & Audit to other departments, elected officials and outside agencies; coordinates assigned activities with those of other departments and outside agencies and organizations. 
    
    
16. Provides staff assistance to the Office of the General Manager and the Assistant General Manager of Administration & Budget; participates on a variety of boards, commissions and committees; prepares and presents staff reports and other necessary correspondence.

Education: 
Experience:
Seven (7) years of (full-time equivalent) verifiable professional financial and operational audit and business performance management experience which must have included at least three (3) years of management responsibility.
 
Other Requirements:
Possession of a valid certificate as a Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or Certified Information Systems Auditor (CISA) is desirable.
 
Substitution:
Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A college degree is preferred.Knowledge of:

• Principles and practices of policy development and administration
• Principles of performance management, performance improvement and management analysis
• Operations of a comprehensive internal and external financial and operational auditing program.
• Government Auditing Standards promulgated by the Comptroller General of the United States.
• Principles and practices of general, fund, and government accounting advanced methods and techniques of public sector auditing Principles and practices of program development and administration Principles and practices of regulatory auditing and control.
• Provisions of contractual agreements.
• Principles and practices of budget preparation and administration Principles of supervision, training and performance evaluation Funding policies of various government entities and commissions Related Federal, State and local laws, codes and regulations.

 
Skill in:

• Identifying and responding to sensitive community and organizational issues, concerns and needs.
• Managing a comprehensive internal and external financial and operational auditing program.
• Managing a comprehensive performance management program.
• Developing and administering departmental goals, objectives and procedures.
• Analyzing and assessing policies and operational needs and making appropriate adjustments.
• Reviewing audit work products for quality assurance control.
• Planning, organizing, directing and coordinating the work of lower level staff.
• Delegating authority and responsibility.
• Selecting, supervising, training and evaluating staff.
• Researching, analyzing and evaluating new service delivery methods and techniques.
• Preparing clear and concise administrative and financial reports.
• Preparing and administering large and complex budgets.
• Interpreting and applying applicable Federal, State and local policies, laws and regulations.
• Communicating clearly and concisely, both orally and in writing.
• Establishing and maintaining effective working relationships with those contacted in the course of work.