Front Desk Administrator

Description

The Romanoff Group of Companies, headquartered in Columbus, Ohio, with offices in eleven markets covering eight states, are a blend of commercial and residential, electrical, heating & cooling, and plumbing companies primarily serving the new housing construction market.

Since our founding in 1982, our growth has been fueled by the pride and craftsmanship of our team, supported by exceptional project management and industry-leading expertise. As a 100% employee-owned company, we are deeply committed to the success of our team. This sense of ownership is reflected in the professionalism, integrity, and dedication we bring to every project — and in the positive impact we strive to make in the communities we serve.

We are actively seeking qualified candidates for the Front Desk Administrator position to join our award-winning team.

Great Reasons to Join:

• 11x Employee Voted Top Workplace
• Highly Competitive Wage
• Excellent Benefits Package (Health/HSA/Vision/Dental/Life/STD/LTD/Accident and Critical Illness)
• $15k Company Paid Life Insurance 
• 401(k)
• Employee Stock Ownership Plan (We are 100% employee owned)
• Training and Support
• Paid Time Off and Paid Holidays
• Advancement Opportunities
• Paid Apprenticeship and Educational Reimbursement

Standard Work Schedule:

• Monday - Friday 7:00am - 4:00pm. MUST be willing to be flexible as jobs may change. 

Position Summary:

The Front Desk Administrator greets clients, answers, and directs phone calls, sorts and delivers mail and packages. The Front Desk Administrator also places bulk office supply orders for both Columbus locations and helps the accounting team with small projects. 

Position Responsibilities: 

• Operate telephone to answer, screen, and forward calls, providing information, taking messages, and scheduling appointments. 
• Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with invoices, balance sheets, and other documents. 
• Greet people entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. 
• Hear and resolve complaints from customers and the public.
• File and maintain records. 
• Complete daily document management entries.
• Transmit information or documents to customers, using a computer, mail, or facsimile machine. 
• Schedule appointments, maintain and update appointment calendar inspections.
• Analyze data to determine answers to questions from customers or members of the public. 
• Provide information about establishments, such as the location of departments or offices, employees within the organization, or services provided. 
• Keep a current record of staff member’s whereabouts and availability. 
• Collect, sort, distribute and prepare mail, messages, and courier deliveries.
• Takes orders for office supplies from each company and order supplies weekly, compare prices, and put away and/or deliver. 
• Process and prepare memos, correspondence, or other documents.
• Maintain lobby or reception area. 
• Run various errands such as check pick up, post office/drop box, bank, and lunch pick up. 
• Fix and maintain copier machines.
• Prepare boxes for FedEx and deliver items from FedEx when they arrive. 
• Scan all company checks into Timberline. 
• Maintain bathrooms accordingly. 
• Reconcile permit statements. 
• Additional duties as needed. 

Qualifications:

• Required: High school diploma or GED.
• Preferred: Five years of experience in an administrative office role.

Physical Demands:  

• Must be able to sit at a desk and/or computer for prolonged periods of time. 
• Must be able to occasionally lift and/or move up to 25 lbs.

Benefits and Compensation:

We provide a comprehensive package of employee benefits including: Medical, Dental, Vision, Life/AD&D; additional voluntary benefits such as STD, LTD, Critical Illness, Accident Insurance, paid vacation, and holidays; 401(k) and company paid Life Insurance, and we are 100% Employee Owned.

Must be able to pass a pre-employment drug screen and background check.

EEO Statement:

We are proud to be an Equal Opportunity Employer and will provide employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws and prohibit discrimination and/or harassment of any kind.