- Location
- Four Seasons Gstaad, Switzerland
- Type
- Full-time
- Department
- Retail
- Seniority
- Manager
- Closing date
- Today
- Source
- Workday
Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
About the role
As Restaurant Manager – Altura, you will lead the overall operation of Altura, the Italian Coastal all-day dining restaurant at The Park Gstaad, A Four Seasons Hotel.
Reporting to the Director of Food & Beverage, you will take ownership of the restaurant’s guest experience, team leadership, operational excellence and financial performance across breakfast, lunch, dinner and terrace service. You will ensure that Altura’s concept and service philosophy come to life consistently throughout every dining experience.
With breakfast as an important part of the operation alongside all-day dining and terrace service, you will lead a diverse team and work closely with Culinary and Beverage to create warm, engaging and memorable experiences for our guests.
This is a seasonal position starting in March 2027, joining our pre-opening team ahead of the hotel’s Summer 2027 opening and continuing through our first summer operating season until approximately mid-September 2027. The position is intended for candidates interested in building a long-term seasonal journey with Four Seasons in Gstaad.
What you will do
Lead all Altura Restaurant operations across breakfast, lunch, dinner and terrace service
Lead, coach and develop a high-performing restaurant team, creating a culture of engagement, accountability and service excellence
Ensure exceptional service quality, guest recognition and consistent execution of Altura’s Italian Coastal concept and service philosophy
Drive revenue, profitability, labour productivity and effective management of operating expenses
Work closely with Culinary, Beverage and other operational teams to ensure a seamless and memorable guest experience
Build strong relationships with guests, owners and repeat visitors while leading service recovery and personalised experiences
Lead outlet readiness and support seasonal promotions, special events, terrace activations and continuous improvement initiatives
What you bring
A degree or diploma in Hospitality Management, Hotel Management or a related field is preferred
Minimum four years of leadership experience within luxury restaurants, luxury hotels, all-day dining operations or fine dining environments
Proven ability to lead and develop teams while delivering exceptional luxury guest experiences
Strong operational and commercial understanding, including revenue, profitability, labour productivity and cost management
Excellent organisational, communication and guest relations skills
Fluent English and German and/or French; additional languages are advantageous
In accordance with Swiss employment regulations, only candidates holding Swiss or EU/EFTA citizenship, or a valid Swiss work authorization, can be considered for this position
What we offer
Competitive compensation and benefits
Complimentary meals during working shifts
Employee accommodation subject to availability and applicable conditions
Four Seasons employee benefits, including preferential rates at Four Seasons hotels and resorts worldwide
Learning, development and international career opportunities within Four Seasons
