IT Tech

Do you want to "Hit the Career Jackpot"!? At Muckleshoot Indian Bingo, our number one core value is FUN! We have an amazing team and a benefits package that is impossible to find anywhere else!

BENEFITS

• Health, Dental, Vision, & other ancillary insurances fully paid for the employee!
• 401k w/ match and annual contributions
• Bonus Opportunities twice annually
• 25% Food & Beverage employee discount
• Paid Vacation, Sick, Holidays, COVID-19, bereavement, and many others
• Flexible Spending Account (FSA)
• Wellness program
• Achievement Awards
• Work/Life Balance, consistent/flexible schedules
• Opportunity for growth within the organization

WHO YOU ARE:

You are skilled and experienced at providing IT support for Video Gaming Devices (VGD), bingo gaming equipment, and MIB computer systems.      

WHAT YOU WILL DO:

• Provides support for Player Terminals, Kiosk’s, software, and associated computer workstations.
• Perform preventative maintenance on MIB electronic related equipment.
• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
• Set up equipment for MIB network and/or employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• Run and terminate ethernet connections.
• Assists System Administrator newly assigned staff with training as needed.
• Performs other duties as assigned.

WHAT YOU BRING:

• High school diploma or GED equivalent required.
• Minimum one (1) year on the job experience providing hardware and software support required.
• Computer vocational schooling preferred. 
• Preference given to individuals with at least three (3) years experience supporting: LAN, desktops, customer service.
• Preference given to individuals who have extensive troubleshooting experience with electronic and mechanical systems.
• A+ certification required.

WHO WE ARE:

Since we first opened on January 21, 1985, Muckleshoot Bingo has helped the Muckleshoot Indian Tribe launch a period of economic prosperity. We have grown from our humble beginnings as a small bingo tent located where our sister property Muckleshoot Casino now stands, into a state-of-the-art 55,000 square foot entertainment space, boasting two floors with over 1,000 bingo seats and over 500 of the hottest Vegas-style slot machines, and annually employ over 200 people from across the greater Auburn area.

Muckleshoot Indian Bingo is an Equal Opportunity Employer but does practice Tribal Preference hiring in accordance with Public Law 93-638, the Indian Self Determination and Education Act.  These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions/demotions, training, and any other career development programs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status (physical or mental), family medical history, genetic information, political affiliation, or any other non-merit-based factors.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing functions of his/her job and in areas monitored by security or surveillance cameras.  Work in bingo operations and/or internal or external environments occasionally.  Muckleshoot Bingo is a smoking environment.  Exposure to secondhand smoke, moderate to high noise levels, bright lights, and fluctuating temperatures/weather conditions are common.

This Posting is not inclusive of all expected qualifications and expectations of this position. The Job Description is available for your review in the Muckleshoot Bingo Human Resources office.