Leasing Consultant

Job Title: Leasing Consultant

Job Summary

We are seeking a motivated and customer-focused Leasing Consultant to join our team. The Leasing Consultant is responsible for leasing apartments, providing exceptional customer service to prospective and current residents, and assisting with day-to-day operations of the property.

Key Responsibilities

• Greet and assist prospective residents in a friendly and professional manner

• Conduct property tours and highlight features and amenities

• Respond to phone, email, and in-person inquiries

• Process rental applications, screenings, and lease agreements

• Maintain accurate leasing and resident records

• Follow up with prospects to convert leads into leases

• Assist with marketing and outreach efforts to maintain high occupancy including social media marketing

• Handle resident concerns and service requests promptly

• Ensure model units and common areas are clean and presentable

• Support property management with administrative tasks as needed

Qualifications

• High school diploma or equivalent 

• Previous experience in leasing, sales, customer service, or real estate preferred but not required 

• Strong communication and interpersonal skills

• Sales-oriented mindset with the ability to meet leasing goals

• Proficiency in Microsoft Office and property management software preferred

• Ability to multitask and stay organized in a fast-paced environment

• Professional appearance and demeanor

Skills & Competencies

• Customer service excellence

• Sales and closing skills

• Attention to detail

• Time management and organization

• Problem-solving ability

• Team collaboration

Work Environment & Schedule

• Monday - Friday 8:30 - 5:30 & some Saturdays 10-4 

Compensation & Benefits

• Competitive hourly wage or salary + leasing commissions/bonuses

• Health, dental, and vision insurance (if applicable)

• Paid time off and holidays

• Opportunities for career growth and advancement