Integrated Disability Leave Specialist Associate

Job Posting End Date

08-20-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

Initiate absence management processes through effective communication and utilization of integrated disability management protocols, while adhering to company, city, state and federal regulations and promoting benefit cost effectiveness for AEP in system-wide management of all employees off work for leave, including sick leave, FMLA, Workers Compensation, Long Term Disability and military absences.

Job Description

WHAT YOU'LL DO:

• Under moderate direction perform individual case management and benefit assessments using accepted practices to determine appropriate interventions while maintaining compliance with federal, state, local leave laws and regulations as well as company absence and leave policies.   

• Counsel and advise stakeholders such as Human Resources, business unit partners and employees on employee absence management issues.

• Perform transactional duties associated with absence management processes.

• Participate in various department projects in order to meet required project objectives as needed or assigned. 

• Monitor employee absence case progress for achievement of targeted milestones such as benefit change dates from 100% sick pay benefit utilization to 60% sick pay benefit utilization, Family Medical Leave Act (FMLA) exhaustion or long term disability (LTD) plan application qualification dates.  

• Utilizing case management best practice guidelines, provide required follow-up communications to both employees and business unit leaders regarding return to work ability or continued leave status.  

• Facilitate the interactive process regarding requests for accommodations in order to reach the most appropriate and cost-effective outcomes.

• Authorize and communicate the approval or suspension of AEP sick pay plan benefits to supervisors, Payroll and external benefit vendors.

• Perform individual case analysis and benefits assessments utilizing accepted practices to determine appropriate case management action while providing employee return to work recommendations to business unit management. 

• Utilize both internal and external services including independent medical exams, physician peer reviews and investigative services to maximize absence management consistency to achieve the desired program outcomes.

• Maintain program cost effectiveness through active case monitoring, evaluation, and coordination of benefits for absence cost recovery. 

• Develop personalized return-to-work plans for employees that are consistent with standard practices and procedures by collaborating with relevant stakeholders in order to both acknowledge adequate treatment received and provide a safe return to work. 

• Maintain confidential employee records and protect personal identifiable information. 

• Prepare case notes and complete applicable forms and relevant absence management system data fields to document case activities in compliance with standard practices and regulations.

MINIMUM REQUIREMENTS

Education: Bachelor's degree in business administration, human resources management, industrial management, health care administration, psychology, or equivalent education and/or experience.

Experience: A minimum of one year of experience in medical terminology, case management, or human resource management preferred but no prior work experience required. 

PREFERRED QUALIFICATIONS:

• Strong written and verbal communication skills.

• Must be able to effectively communicate with all levels within the organization. 

• Strong conflict resolution skills desired.

• Strong computer skills with the ability to learn new programs/databases quickly.  Competency using Word, Excel and PowerPoint.

• Overtime as required.

• Organizational and analytic/problem solving skills.

• Prioritization skills.

• This role is expected to report onsite during the workweek.

Where You'll Work:

• This is an On-Site role based out of Columbus, OH.

What You'll Get:

• Salary Range between $22.14 - $27.67/ Hour

• Annual Bonus

• 401(k) Match

• AEP Pension

• Comprehensive Benefits Package

Where Putting the Customer First Powers Everything We Do!

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you.

Compensation Data

Compensation Grade:

SP20-003

Compensation Range:

$22.14 - $27.67

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.  

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.