- Salary
- $16 – $18/hr
- Location
- Palm Harbor, Florida, US
- Type
- Full-time
- Department
- Healthcare
- Experience
- 30+ years
- Education
- High School
- Source
- BetterTeam
Description
Children’s Medical Center is a fast-paced general pediatric practice proudly serving our community for over 30 years, with four convenient locations. We offer a comprehensive benefits package including paid time off, health, dental, vision, life insurance, short- and long-term disability, and a 401(k) with profit sharing after one year. We are committed to growth and offer advancement opportunities within the organization.
We are seeking a full-time Medical Assistant to join our Patient-Centered Medical Home team. This role provides clinical and administrative support to providers, patients, and care team members to ensure efficient workflow and high-quality patient care. Evening and weekend shifts are required on a rotating basis.
SPECIFIC DUTIES AND RESPONSIBILITIES:
- Ensures patient documentation for visits is scanned and assembled in the chart for the physician's review.
- Greets and escorts patient and family to examine the room.
- Prepares patient for examination.
- Obtains and documents vital signs.
- Updates chief complaint/reason for the visit.
- Updates and reconciles medications for provider's review.
- Updates allergies.
- Updates preferred pharmacy.
- Updates any missing preventative and/or chronic care services.
- Performs standing orders based on provider-developed protocols.
- Administers and reviews screening tests.
- Huddles with a physician.
- Performs and documents and/or assists provider with procedures, e.g. labs, venipuncture, immunizations, vision and hearing screening, pulse ox, nebulizer treatments, ear piercing, circumcisions, and catheterizations.
- Initiates school and sports physical forms presented by the patient for completion.
- Follows up on no-show appointments.
- Provides patient/family with education regarding diagnosis, well-visit guidance, medications, tests, and procedures.
- Escorts patient and family to and huddles with Referral Coordinator and/or Care Coordinator for further coordination of care and outside referrals for diagnostic testing or consultation.
- Adheres to safety, infection control, environmental, and patient confidentiality policies.
- Performs other duties as assigned.
Communication / Presentation / Team Skills Required:
- Exemplifies excellent customer service, verbal communication skills, and conflict resolution with patients/parents/guardians, visitors, and other employees; shows courtesy, friendliness, helpfulness, and respect.
- Strong detail and organization skills.
- Consistently demonstrates respect for the capabilities, different cultures, and/or personalities of internal and external customers.
- Works well independently.
- Relates well and works collaboratively as a team member with, all levels of staff in a professional manner.
- Attends daily huddles, and weekly and monthly staff meetings.
- Consistently alters plans/routines when the situation requires and continues to perform without projecting stress/frustration that would adversely affect the work environment.
- Maintains and ensures patient privacy and confidentiality.
- Takes the initiative to proactively assist other team members without direct supervision and to resolve problems.
- Maintains open and effective communication with providers and employees to ensure quality patient care.
- Strong phone, spelling and grammar, computer, and keyboarding skills.
- Maintains a professional appearance, follows dress and uniform policy, and maintains neat work habits.
- Participates in ongoing skills development.
QUALIFICATIONS:
- Education: Minimum high school diploma or equivalent.
- Certification: Certified/Registered Medical Assistant.
- Experience: 1-2 years experience in the medical field preferred.
We are an Equal Opportunity Employer / Drug-Free Workplace.
To apply please visit npcmc.com and navigate to "about us" and "careers"
Skills
Patient CareCustomer Service
