Food Donation Coordinator - $24.50 - $25.36 to Start (D.O.E.)

Description

Why We Exist

At the Food Bank of Northern Nevada, we believe that no one should go hungry, not today, not ever.

Hunger isn’t just about food; it’s about dignity, opportunity, and the power of community. Every meal

we provide is a step toward hope, a step toward equity, and a step toward a future where food

insecurity is no longer a reality.

How We Do It

We’re not just a food bank, we’re a movement. A team of dedicated individuals, rowing together,

driven by a shared commitment to making a real, measurable impact. Every role here, from warehouse

operations to community outreach, is part of a bigger mission, feeding the hungry today and solving

hunger for tomorrow through community partnership

What We Offer

This is not the place to chase titles, clock in for a paycheck, or climb a corporate ladder. This is the place

for people who care deeply, work hard, and stand together, because the work we do is bigger than

any one of us. If you’re looking to be part of a team that values purpose over prestige and collaboration

over competition, we’d love to have you on board. At the Food Bank of Northern Nevada, we don’t

just feed people, we fuel change!  

Come be a part of something greater; were not just a paycheck!

* We are a safety- sensitive, drug free work place 

Requirements

Special Conditions or Certifications of Employment: 

• Valid Nevada driver’s license and proof of insurance. 
• Pre-employment Background Check Required · Pre-employment Drug Screen Required 
• Achieve Serve Safe Food Safety Certification (within 6 months from date of hire). 
• CERES and Meal Connect software proficiency (within 9 months from date of hire) 

Benefits: 

• Competitive salary 
• Health, dental, and vision insurance 
• 403/b Retirement savings plan 
• Paid time off and holidays 
• Training and professional development opportunities
•  Friendly and collaborative work environment 

Required Education and Experience: 

• GED or high school diploma. 
• Valid NV driver’s license and proof of insurance 
• Work experience in an office environment and providing customer service. 
• 1-3 years’ non-profit experience/including volunteer experience. 
• Willing to travel within FBNN service area. 
• Ability to pass a drug screen (marijuana included), background check and eligibility to be covered under the food bank’s vehicle insurance policy. 

Preferred Education and Experience: 

• Associate or Bachelors’ Degree 
• Relationships with food suppliers, manufacturers, retailers, producers, growers, packers are strongly desired. 
• Experience in the retail grocery industry a plus 
• Bilingual in Spanish (written and verbal) 

ESSENTIAL DUTIES INCLUDE BUT ARE NOT LIMITED TO: 

• Be the primary point of contact for FBNN food donors, which includes Retail, Manufacturing, Producers, Growers and Packers. · Create and implement onsite donor visitation plans that aligns with the Product Sourcing Plan. 
• Create a store donation toolkit for all food donors, including retail chains and manufacturers, to be used when visiting stores and donors. 
• Maintain donor activity in Customer Relationship Management (CRM) tool. 
• Work with Agency Relations to establish a process for effectively managing all aspects of the Retail Store Donation Program.
• Conduct necessary training for agency pickups at retail stores and insure the reporting of those donations. 
• Provide weekly communication and monthly outreach to all grocery rescue retail and food donation partners. 
• Audit Meal Connect to verify compliance and take any necessary corrective action. 
• Develop a strong working relationship with Operations Department to ensure needs of donor, agencies, and FBNN are being met. 
• Take the lead in scheduling food donations that are outside of food drives and work with the Transportation staff to assure on time pickups of food donations. 
• Prepare and present reports documenting donations and trends to donors, partners and FBNN internal teams. 
• Monitor and report donation progress to store managers, district managers and program coordinators where applicable. 
• Review MTD/YTD activity of our food donation partners on a monthly basis with the Director of Food Resourcing. 
• Work with the Marketing team to recognize donors where applicable (food bank newsletter, website, direct mail, social media, etc.) 
• Provide personal follow up or recognition for retailers in conjunction with Development Department. 
• Perform other duties as needed. 

Knowledge/Skills/Abilities: 

• Excellent written, oral, interpersonal, communication, and customer service skills.
• Ability to perform as an effective, collaborative team member within operations/programs and cross-functionally. 
• Impeccable ethical business practices.
• Excellent organizational, planning, and problem-solving skills 
• Intermediate to advance skills in using Microsoft Office (database, word processing, spread sheet, email, PowerPoint) and utilizing internet search engines, cloud-based services/systems and online meeting platforms. 
• Knowledge of or ability to develop proficiency in using such as CERES and Meal Connect. 
• Able to communicate complex information clearly.
• Intellectual curiosity. 
• Skilled in research and data review, analysis and reporting.
• Active learning, active listening, critical thinking, reading comprehension, clear speaking, clear writing. 
• Requires excellent organizational skills. 
• Must be responsive, accountable, and detail oriented with a problem-solving orientation 
• Proactive and self-starter attitude& ability to work independently in a fast-paced and agile environment is a benefit. 
• Strong dependable team member 
• Demonstrated track record in managing tasks and/or small projects 

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Supervisory Responsibility: 

• This position has no supervisory responsibilities. 

Travel: 

•  Travel within the food bank’s service area. Occasional travel to rural locations may be necessary, as well. 

Position Type/Expected Hours of Work

• This is a full-time position. Days and hours of work are variable Monday through Saturday ranging in times between 7:00 a.m. to 4:30 p.m. 
• This is a typical work time range, however earlier starts, later end times and occasional overnights can and will occur based on need for various meetings and visits. 

Physical Demands/Work Environment: 

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 
• While performing the duties of this job the employee regularly works in an office-like setting. 
• Employee may occasionally work in the field and may be subject to differing weather conditions. 
• Employee utilizes a computer a significant portion of the day. 
• The employee is regularly required to use hands and fingers to handle, feel, or operate computers, objects, tools or controls, and reach with hands and arms. 
• The employee is frequently required to sit for long periods while driving, walk, stand, talk and hear. 
• Ability to stand for extended periods of time. 
• Ability and patience to sit for long periods of time entering data.  

EEO Statement: 

The Food Bank of Northern Nevada provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The Food Bank of Northern Nevada complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. 

The Food Bank of Northern Nevada expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of The Food Bank’s employees to perform their job duties may result in discipline up to and including discharge.