Infrastructure Field Lead (m/f/d)

Ref. 121244 – Infrastructure Field Lead (m/f/d)

NOTHING RUNS LIKE A DEERE!

At our Bruchsal site, the European Parts Distribution Center (E‑PDC) serves as the central hub supplying all John Deere sales partners across Europe, Africa, and the Middle East, as well as international spare parts warehouses. Around 700 employees work together to keep everything running smoothly. #wearebruchsal

Our department IT is looking for a

Infrastructure Field Lead (m/f/d)

Digital Workspace Experience (DWE) Field Services is the organization responsible for delivering reliable, secure, and business-focused IT services across John Deere locations. The team serves as the bridge between local business needs and global IT platforms, ensuring employees can work productively through effective support, infrastructure operations, and technology-enabled solutions.

What You´ll Get:

• modern and flexible working, hybrid and mobile working, part-time options, shared-leadership and much more.
• excellent benefits, such as employer-funded occupational pension / life cover / income protection benefits.
• further benefits such as subsidized Company Bike, FamPlus and much more
• an attractive compensation package including variable pay program

In addition to the gross monthly salary, the salary for this position (full-time) consists of various special payments. Depending on your experience, you can expect an annual starting salary of between 92.169 ​​and ​​138.24 EUR in this position.

Your Responsibilities:

• Lead onsite infrastructure support services, including compute devices, printers, scanners, conference room technology, and other end-user infrastructure
• Prioritize and manage infrastructure projects, service requests, and operational activities based on business value, customer impact, service commitments, and operational risk
• Provide technical guidance and local coordination for infrastructure deployment, maintenance, support, and continuous improvement initiatives
• Act as the primary liaison between business stakeholders, end users, enterprise IT teams, product teams, vendors, and management to ensure effective communication and service delivery
• Own and enhance local infrastructure service delivery, driving operational performance, service metrics, customer satisfaction, and adoption of standardized solutions and automation
• Coordinate location-specific initiatives in partnership with local and global IT teams, product teams and Business Capability Areas
• Collect and translate business requirements through interviews, workshops, document analysis and workflow review

What Skills You Need:

• Minimum 3 year of experience in a business or industry environment, supporting business or technology implementation programs and working with IT infrastructure, including networks, desktop environments, scanners, and printers
• Fluent English and German language skills
• Subject matter expertise with appropriate business processes, mainly in the parts warehouse environment
• Strong understanding of technical terms, processes and practices for products within scope
• Ability to use analysis to prioritize business value, customer impact and operational improvement opportunities
• Customer-focused communication style with the ability to work effectively with technical and non-technical partners

What Makes You Stand Out:

• Proven communication skills; highly credible with consumer/customers; proven customer focus, empathy and design thinking. Highly collaborative and ability to influence without authority; proven ability to develop productive working relationships with both technical and non-technical partners, proven ability to manage multiple stakeholder views, opinions and needs
• Presentation skills as well as customer, stakeholder and vendor coordination
• Experience in project risk, issue management and business requirements analysis

Education:

Ideally you will have a degree or equivalent related work experience in the following:

• Bachelor's degree in IT, Computer Science, Computer Engineering or equivalent experience in a related career field

This exempt position is based in Bruchsal and available to immediate start.

End of Posting: 07.09.2026

*Please note that there may be delays in the application process due to vacations/factory shutdowns over summer time.

No matter who you are - you are welcome at John Deere! We firmly believe that diversity and inclusion make us even stronger. If you can identify yourself with this - then we look forward to receiving your online application in English language!

Not everyone can claim that their work contributes to the fundamental needs of the world's growing population. At John Deere, you can!

As a leading global machinery manufacturer, we produce technologically advanced agricultural, forestry, construction, lawn and grounds care equipment. In recent years, we have developed the company into a more technology focused business. Share with us, our vision of a farm of the future, based on artificial intelligence, automation and connectivity to sustainably feed and shelter our growing world. #leapforward

John Deere

Talent Acquisition

Paulina Plewik

Additional Information:

To process applications, we use our online platform at our John Deere career page. We are not able to process applications through e-mail or post and ask for your understanding. Please complete the online application form, if you want to apply for a position at John Deere.

If you have any questions about your application, please contact: [email protected].