People Shared Services Partner

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary

Contract Duration: 9 Months

Within your functional work stream, you deliver cost-efficient and effective People Services to employees and managers across the organization, consistently meeting all contracted Service Level Agreements (SLAs) and demonstrating a strong customer-oriented approach. You are expected to follow standard procedures and document all activities to ensure compliance with legal requirements and to achieve the desired efficiency gains.

Accurately carry out all People transactional activities within the scope of your functional work stream, or provide Tier-1 call centre support to all employees and leaders across Tiger Brands.
Maintain and monitor SLAs between the People Shared Services (PSS) Centre and business areas.
Review and regularly develop or customize People reports and metrics to meet evolving business needs.
Participate in regular meetings, invite stakeholders to PSSC functional work stream events, and encourage participation and feedback from the business to support SLA improvements.
Keep business teams informed of any changes.
Continuously update all stakeholders on process changes, system updates, and other relevant matters related to the PSSC area of responsibility.
Serve as the Subject Matter Expert (SME) for functional work stream processes using the designated HCM system.
Consistently deliver improved People administrative services.

In accordance with the employment equity plan of Tiger Brands and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.