Engineering Architect - Professional Services

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you? 

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. 

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you? 

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. 

Key Responsibilities: 

• Own development quality standards for all PS engineering output — defining what 'good' looks like and enforcing it through review, testing, and sign-off processes 

• Lead or directly conduct meaningful code reviews for significant features, integrations, and custom development — providing substantive architectural feedback 

• Establish and own release governance: production readiness criteria, release sequencing, and the decision to ship 

• Build and maintain authoritative technical knowledge of the SHR CRS codebase — becoming the go-to expert on its architecture, data model, integration points, and risk areas 

• Lead architectural design decisions for new PS development work before development begins 

• Serve as primary technical mentor and coach for PS engineering contributors 

• Partner with the Head of Technical Solutions as the technical counterpart in customer-facing conversations requiring architectural depth 

• Maintain awareness of all active PS engineering workstreams, identifying technical risks early and escalating where commitments are at risk 

Minimum Qualifications / Must Haves: 

• 8+ years of progressive software engineering experience, with at least 3 years in a senior or lead architect capacity 

• Proven hands-on engineering depth — comfortable reading, reviewing, and reasoning about production codebases directly 

• Demonstrated experience establishing or significantly improving development quality standards and release practices 

• Strong architectural reasoning: evaluating design trade-offs, identifying systemic risk, recommending sustainable solutions under real delivery constraints 

• Working knowledge of modern CI/CD principles (pipeline design, environment promotion, automated quality gates, release risk management) 

• Cloud architecture literacy — well-architected reasoning across cost, resilience, and scalability trade-offs 

• Active, hands-on use of AI-assisted development tooling, with a point of view on how it should be governed at team scale 

• Experience with enterprise SaaS or hospitality technology systems with third-party integrations and production risk 

• Ability to cover Pacific Time Zone hours, with minimum availability through 12:00 PM PT Monday–Friday 

• Excellent written and verbal English communication 

What are we all about? 

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

Let’s make a difference together.

Love Work. Love Life. Be You.

What are we all about? 

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

Let’s make a difference together.

Love Work. Love Life. Be You.