Overnight Manager

Property Description

Discover a unique opportunity to be part of the rich history of Key West at the Key West Historic Inns Collection. Formerly known as Kimpton Key West, our historic collection boasts 219 guestrooms across Winslow’s Bungalows, Lighthouse Hotel, Ridley House, Ella’s Cottages, and Fitch Lodge. These buildings, originally homes for army officers, industrialists, and steamboat captains, reflect architectural styles from Conch to Queen Anne. Built when Key West was Florida's largest city in 1900, each structure holds captivating stories of gold discoveries and vaudeville performances. Join us and become a part of a team that embraces the vibrant past while offering unparalleled hospitality. Explore our property history at www.keywesthistoricinns.com for more information.

Overview

When the day winds down in Key West, our commitment to exceptional hospitality keeps going.

 

Key West Historic Inns is seeking an experienced Overnight Manager to take ownership of our Collection during the overnight hours. As the Manager on Duty, you’ll be the primary leadership presence overnight, overseeing Front Office and Night Audit operations, responding to guest needs and escalations, conducting property walkthroughs, and addressing operational or safety concerns that may arise throughout the night. You’ll also ensure nightly procedures are completed accurately, communicate important updates to the morning leadership team, and help set our inns up for a successful start to each new day.

 

Responsibilities

• Serve as the Manager on Duty and primary leadership contact during overnight hours• Oversee overnight operations across Key West Historic Inns• Provide warm, personalized and guest-centric service while assisting with escalated guest needs• Support the Night Audit and Front Office functions to ensure nightly procedures are completed accurately• Respond to guest concerns and service recovery opportunities with professionalism and sound judgment• Monitor property activity and respond appropriately to safety, security, or operational concerns• Conduct property walkthroughs and ensure our inns are maintained to expected standards throughout the night• Coordinate with appropriate departments or emergency resources when situations require additional support• Document overnight incidents, guest concerns, and operational updates for leadership follow-up• Ensure a smooth and thorough transition to the morning leadership team

Qualifications

• Previous hotel supervisory or management experience preferred• Strong leadership, guest service, and problem-solving skills• Ability to remain calm and make sound decisions in challenging situations• Comfortable working independently and taking ownership of the overnight operation• Strong communication and organizational skills• Previous Front Office or Night Audit experience strongly preferred• Comfortable learning and working with hotel systems and technology• Dependable, professional, and able to handle sensitive information with discretion• Must be available to work overnight shifts, including weekends and holidays as scheduled

 

Ready to lead the experience after hours?

Join Key West Historic Inns and be the leader our guests and team can count on throughout the night.

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.