- Salary
- $23 – $29/hr
- Location
- West Allis, WI, WI, US
- Department
- Customer Service
- Education
- High School
- Source
- GovernmentJobs
Description
Enjoy a competitive benefits package, including contributory medical coverage, fully paid dental benefits, a dual pension program, and paid time off. Hours are 8:00-4:30. West Allis residents earn an additional 5% on top of the pay range. Apply Today!
- Promotes and screens potentially eligible WIC families via telephone, in-person or internet based inquiries
- Schedules appointments following WIC policies and procedures for procession standards, re-certification guidelines and benefit issuance
- Accurately assess and document WIC eligibility criteria including identification, residency and income varication to verify WIC eligibility
- Maintain and update participant information in WIC MIS system to assure ongoing program communication and accurate transmission of WIC related information and data to necessary entities
- Provides referrals to other community resources to all new families entering the WIC program
- Uses participant centered customer service skills as first point of client contact with WIC staff to ensure high quality, customer focused service
- High school diploma or GED
- Two years of recent administrative support work experience
Skills
Customer Service