Technical Writer

What success looks like in this role:

•Preparing technical documentation for new developments and enhancements.

• Creating and updating user guides.
• Keeping documentation current as changes are implemented.
• Working with the development and functional teams to ensure documentation is complete and accurate.

Provides Business Systems Analysis support within a defined business or process area.
• Works with supported stakeholders to understand high-level business objectives, processes, priorities and challenges.
• Performs and/or contributes to team efforts to perform:
 o Process-specific requirements analysis through interviews, document and artifact analysis, development of business process descriptions, and task and workflow analysis,
 o Detailed process documentation, including system requirements and process flows / use cases. and
 o Planning initiatives, feasibility studies, cost / benefit analyses and new system design.
• Collaborates with internal and external users / clients to elicit business concerns and develop workable solutions.
• Helps with process enhancement feasibility studies and the development of data-supported justification documentation.
• Helps determine impact on existing systems and processes.
• Maintains a strong and collaborative relationship with business and IT colleagues.
• Supports the business in developing and delivering end user training.
• Addresses end user process questions and collaborates with IT colleagues to provide process / system support and ongoing issue analysis / correction.
• Develops progress reports and communicates project status to team and manager.

You will be successful in this role if you have:

BA/BS degree and 1-4 years’ relevant experience OR equivalent combination of education and experience

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected]. US job seekers can find more information about Unisys’ EEO commitment here.