Field Access Manager, Northeast - Long Island / East Rockaway, NY

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: Field Access Manager, Northeast

Job Location: Long Island / East Rockaway, NY

The Opportunity:

The Field Access Manager is a field-based position that will assist accounts in gaining access to Galderma’s biologic treatment. The role is in Galderma’s Therapeutic Dermatology Business Unit and will provide access assistance, education, and general support to patients with prurigo nodularis and atopic dermatitis.

The role will have a specified geography and partner closely with key stakeholders within the US cross functional teams as well as external partners, and directly reports to the Field Access Director team.

Key Responsibilities:

Members of the Field Access Management (FAM) team will be responsible for the following:

• Optimizing the experience for both the patient and the account

• Assisting with access challenges for patients prescribed Galderma products

• FAMs will educate and support accounts by:

  •  Providing information and education on Galderma’s patient support services and product access

  • Support the execution of strategic and tactical initiatives

  • Follow compliance business rules

  • Serve as an escalation point for field-based access issues

  • Work collaboratively with Key Account Managers, Regional Sales Directors, Market Access and Patient Services colleagues.

• Collaborate with internal and external stakeholders to ensure an optimal patient experience

• Act as a subject matter expert to assist customers’ in reducing non-clinical barriers to patient access to therapy

• Educate Dermatology customers on Galderma patient services offerings through regularly scheduled meetings, business reviews and educational programs

Qualifications:

Patient Centricity:

• Ability to communicate with office staff about patient access challenges and discuss options where possible

• Experience working with patients on specialty products

• Demonstrate an expertise level on access challenges through their experience working on similar role in the specialty biologic market

• Well versed on access challenges for commercial and government plans

Technical expertise the following areas:

• Prior Authorization process

• IDN/Health Systems

• Payers/managed care organizations

• Product access for both medical and pharmacy benefit products

• Commercial and public reimbursement

• Specialty pharmacy management

Complexity & Problem Solving:

• Collaborate with sales, patient services, market access, and other stakeholders as appropriate

• Identify emerging trends with access challenges within assigned geography and apply insight to development of solutions that support a positive patient journey experience

• Accountable for cross-functional communication internally and externally among a diverse set of customers

• Assist with determining access options for Galderma’s products 

Minimum Requirements:

• Bachelor’s degree in relevant field required

• 10+ years of experience in the pharmaceutical industry

• 4+ years in a reimbursement/access role

• Proven experience successfully launching new to market specialty products and resolving difficult access challenges

• Understands utilization management tools, prior authorizations and appeals

• Account management experience preferred

• Cross-functional experience required, proven track record of collaboration and coordination

• Exceptional communication and presentation skills: ability to articulate a point of view succinctly and effectively to leadership and external customers

• Comprehensive analytical/strategic thinking skills

• Ability and confidence to work effectively and with a sense of urgency

• Adaptability, resilience and tenacity and ability to quickly pivot

• Proficient in English, MS Office; especially Word, Excel, and PowerPoint

Other Requirements/Qualifications:

• Experience in biopharma Patient Services or Market Access preferred

• Experience with biologics and specialty products preferred

• Experience in dermatology/immunology preferred

• Launch experience preferred

Physical Requirements and Work Environment

This role requires regular travel and the ability to effectively perform work in a variety of professional environments, including customer sites, healthcare settings, conferences, and company locations. Responsibilities may involve extended periods of driving, standing, walking, and presenting, as well as transporting materials necessary to support customer interactions and business objectives. Work environments and physical requirements may vary based on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

This job description describes the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities. Duties and responsibilities may be modified, added, or removed as necessary to meet business and organizational needs.

Compensation

The target base salary range for this role is $176,000-$187,000 per year. This range reflects the anticipated compensation for the role. Where pay falls withing the range may vary based on many factors, including, but not limited to, job responsibilities, skills, experience, education, certifications, location and applicable geographic pay zones, market conditions, internal equity and business considerations. Compensation decisions are made based on an assessment of the candidate’s qualifications and the totality of relevant factors.

In addition to base salary, this role is eligible to participate in a commission plan, subject to plan terms and eligibility requirements.

Benefits

Galderma offers a competitive and comprehensive benefits program, including medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and applicable plan terms.

Work Authorization

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the United States.

What We Offer
At Galderma, you’ll be part of a purpose-driven organization committed to advancing dermatology and improving patient outcomes worldwide. We offer competitive compensation, annual incentive opportunities, and comprehensive benefits, along with meaningful opportunities for growth, development, and collaboration in an inclusive and innovative environment.

Next Steps

• If your profile is a match, we will invite you for a first virtual conversation with the recruiter. 

• The next step is a virtual conversation with the hiring manager  

• The final step is a panel conversation with the extended team 

Don't meet every single requirement? At Galderma, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role, but your experience doesn't align perfectly with the qualifications listed, we encourage you to apply anyway!

If you are considering employment at Galderma, review our job postings at www.galderma.com/us/careers. Please be aware of fraudulent job offers and individuals falsely claiming to represent our Human Resources department. Our company will never request or offer payment, personal financial information, or sensitive data (such as Social Security numbers or bank details) during the early stages of recruitment. All legitimate communications from our HR team will come from official company email domains and follow our established hiring process.