Senior Human Resources Generalist

For more than 55 years, Family Health Centers of San Diego’s (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.

FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy.

Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women’s care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others.  FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management.   

The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region.

Family Health Centers of San Diego is looking for a Senior Human Resources Generalist who performs a wide variety of Human Resources related functions, which may include employee relations, training/development, benefits, compensation, wellness, systems, safety, employee communications, recruitment, audits, and special projects. Provides coaching and counseling to managers/supervisors on employee issues and HR programs. Partners with stakeholders on the development, implementation, and evaluation of company-wide employee strategies. Participates in both short and long-term planning and embraces continuous improvement for both programs and processes. An incumbent in this position must be able to lead and coach others, build strategic partnerships, multi-task and be flexible to meet changing priorities in a fast-paced, high-workload environment and drive change through the use of Continuous Improvement/LEAN methodologies.

Responsibilities:

• Assists with the development, implementation and management of assigned projects. Recommends new approaches, policies and procedures to support continuous improvement in both department efficiency and services provided.
• Builds positive relationships, inspires others to perform at a higher level, prepares career development plans and retains an accountable workforce.
• Coaches and counsels staff and administers appropriate disciplinary action in a timely manner.
• Counsels client groups to be compliant with all Federal and State regulations/laws, and company policies and procedures. Audits and ensures compliance with company policies and state and federal regulations as they relate to employee relations, benefits, leave of absence, safety, training, recruiting, and other HR subject areas.
• Drives initiatives and partners with client group to effectively communicate business strategies, goals, values and performance expectations.
• Efficiently manages work flow and deadlines, performs short and long term planning, makes policy and program recommendations, and recommends/initiates new approaches, policies and procedures to support continuous improvement and LEAN activities in both department efficiency and services provided.
• Gathers data, performs data analysis and provides countermeasures that are audience appropriate, timely, and accurate.
• May lead confidential investigations of complex employee relations issues; may prepare and represent organization at unemployment hearings.
• Participates in continuous improvement activities and ensures appropriate Lean tools (i.e., 5S, A3) are deployed and results are evaluated and/or measured.
• Performs other duties as assigned.
• Provides complex, high-level human resources support in one or more Human Resources subject areas, including (but not limited to), Employee Relations, Training/Development, Benefits, Leave of Absence, Safety, Employee Communications, Compliance, Audits, and Reporting. Includes supervisor/manager and employee education and training, coaching/advising supervisors/managers, and creating and conducting group presentations.
• Provides/ensures staff receive all new hire and annual trainings on time.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, Communications, or closely related field required.
• 2 years of supervisory experience required.
• 5 years of progressively responsible experience across all HR disciplines, including Total Rewards, Risk Management, Employee Relations, Workforce Planning and Employment, and Workforce Development required. Experience in healthcare environment is preferred.
• PHR or SPHR is preferred.
• Traveling between sites and other locations is required as an essential function of the job. Must have a car, a valid California driver’s license, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency. Mileage and other reimbursement governed by policy.

Experience/Specialized skills:

• Ability to multitask, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high-workload environment.
• Demonstrated ability to capture, analyze, and interpret statistical data and to provide actionable recommendations, improvement ideas, and countermeasures based on analysis.
• Demonstrated ability to maintain good working relationships with employees, coworkers, and departments. Ability to defuse and de-escalate issues and conduct conflict resolution.
• Exceptional level of knowledge of state and federal laws and regulations pertaining to human resources and employment and the ability to communicate and educate those regulations to all levels of employees and managers.
• Exceptional organizational skills, attention to detail, time-management skills, and strong motivation to meet deadlines and achieve goals.
• Exceptional project management skills, including familiarity in applying Continuous Improvement/LEAN methodologies.
• Intermediate-level skills in computer applications and software, especially MS Office and HRIS systems.
• Knowledge of evidence-based best practices and innovative ideas regarding the various functions of human resources.
• Knowledge of supervisory practices and techniques, including performance management and employee development.
• Strong analytical and problem-solving skills.

Rewards:

• Job type: Temporary Full-Time

• Competitive Salary with Excellent Benefits

• Retirement Plan with Employer Match

• Paid Time Off, Extended Sick Leave and Paid Holidays

• Medical/Dental/Vision/FSA/Life Insurance

• Employee Discounts and Wellness Programs

#IndAdmin

The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved

We are excited to share that the salary range for this position is:

70,640.00 - 101,537.75

Information on our extensive benefits package can be found here: FHCSD Wellness – Employee Hub (gobenefits.net)

FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.