Associate Principal Domain Operations

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.

The Associate Principal, Domain Operations will serve as a senior individual contributor responsible for designing, evolving, measuring, and improving the operating model for a defined technology governance domain. This role will provide deep functional expertise in governance operations, advise domain leadership on operational effectiveness, and partner across technology organizations to improve governance practices, artifact stewardship, operational transparency, stakeholder engagement, and execution discipline.

What you will do:

• Provide subject matter expertise in the design, implementation, measurement, evolution, and continuous improvement of a technology governance domain operating model.
• Lead the development and refinement of governance operating practices, including intake, prioritization, governance cadence, execution tracking, and operational reporting.
• Own the stewardship approach for the assigned domain, ensuring standards, policies, patterns, guidance, playbooks, decisions, reference materials, and related artifacts are captured, organized, version-managed, reviewed, communicated, and continuously improved.
• Partner with content owners and subject matter experts to establish effective content lifecycle practices while ensuring accountability for substantive content remains with designated owners.
• Advise stakeholders on repository organization, documentation quality, communication effectiveness, adoption opportunities, and governance maturity improvements.
• Develop and enhance operational metrics, dashboards, and reporting that measure governance effectiveness, standards adoption, execution discipline, stakeholder engagement, documentation quality, and operating model performance.
• Analyze complex governance, prioritization, capacity, execution, documentation, and stakeholder issues to identify operational improvements with broad organizational impact.
• Recommend governance operating model enhancements, prioritization mechanisms, execution methods, and risk mitigation strategies that improve organizational effectiveness.
• Establish and maintain strong cross-functional partnerships with architecture, engineering, cybersecurity, platform, delivery, risk, compliance, and other technology organizations.
• Facilitate governance forums, operational reviews, and stakeholder discussions to promote alignment, transparency, accountability, and timely decision-making.
• Influence governance practices, operating routines, standards lifecycle adoption, artifact stewardship, process design, and execution discipline across the domain.
• Independently determine methods and approaches for significant or unique domain operating initiatives while escalating strategic policy, governance ownership, or organizational decisions when appropriate.
• Identify cross-functional impacts and recommend coordinated solutions that improve governance consistency and operational execution across adjacent technology domains.
• Mentor Domain Operations Leads, specialists, and other contributors by sharing best practices, governance expertise, and operational knowledge.
• Contribute to functional strategy by advancing governance maturity, operational excellence, knowledge management practices, and continuous process improvement.

What you will bring:

• Bachelor's degree in Information Technology, Cybersecurity, Business, Engineering, Architecture, or a related field, or equivalent experience.
• 9 to 12 years of related experience in technology governance operations, architecture or security operations, risk and compliance, platform or data operations, technical program management, technology delivery, or standards and policy enablement.
• Demonstrated expertise designing, implementing, and evolving technology governance operating models.
• Strong knowledge of governance frameworks, intake processes, prioritization methodologies, governance cadence, operational routines, and execution management.
• Experience establishing stewardship models for standards, policies, guidance, architectural patterns, playbooks, and technical reference materials.
• Proven ability to develop operational metrics, dashboards, and reporting that measure governance effectiveness and operational performance.
• Excellent analytical and problem-solving skills with the ability to evaluate broad operational impacts across governance, delivery, documentation, and stakeholder engagement.
• Strong organizational skills with the ability to independently manage multiple complex initiatives and competing priorities.
• Excellent written, verbal, facilitation, and stakeholder management skills across technical and business audiences.
• Demonstrated ability to influence without direct authority and build trusted partnerships across multiple technology functions.
• Experience working with Agile delivery methodologies and cross-functional technology organizations.
• Ability to mentor peers and provide operational leadership on governance practices, execution methods, and continuous improvement initiatives.

What will set you apart:

• Advanced degree or relevant governance, architecture, security, risk, Agile, technical program management, process improvement, or knowledge management certifications.

This job operates in a professional office environment.

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required to perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, as per terms and conditions of your employment contract.

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) –  BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Base Salary Range

$114,000.00 - $165,300.00

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer •  Drug-free workplace

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. 

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

Job Posting End Date at 12:01 am on:

08-01-2026

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