Social Services Worker

Mission: Promote Healthy, Safe and Stable Lives
Vision: A Healthy, Safe and Stable Community
Core Values

• Diversity: We respect and value cross –culturalism creating an environment that is inclusive for all. 
• Respect: We treat people with care and courtesy. 
• Integrity: We do what we say will.
• Fairness: We are consistent and unbiased in decisions.
• Transparency: We communicate the how and why.
• Equity: We ensure everyone has access to the same opportunities.
• Responsiveness: We react quickly and positively. 

The Solano County Employment and Eligibility Services division of the Health and Social Services Department is currently recruiting for the position of Social Services Worker.

The Employment and Eligibility Services Division within the Health and Social Services Department assists citizens to become more independent and productive through programs designed to reduce dependency on welfare and promote personal responsibility. Also, it provides eligibility determination and benefit issuance for customers who apply for various public assistance benefits.


THE POSITION

Social Services Workers perform a wide variety of duties in support of agency programs and operations including home visits to clients, case review and monitoring, and coordination of services to clients; provide education, information, referral and case file maintenance; and functions as a liaison between community residents and program staff.

This position provides entry into higher level classes in the mental health, substance abuse, and social services fields. Incumbents provide a variety of support services to clients in various, social services programs. While the work may vary depending upon the program to which assigned, all assignments include recognizing potential problems or emergency situations, utilizing use of agency or community resources and performing office support and record keeping tasks in support of the programs. Assignments are characterized by the provision of services in support of professionals within the program to which assigned.

The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help bilingual Spanish positions as vacancies occur throughout the County.

EDUCATION AND EXPERIENCE REQUIREMENTS

Experience: Two (2) years of experience in a health, social services or community organization that has included assisting case management staff in the provision of health, substance abuse or social services to a varied population of clients and service providing staff.

Education: Successful completion of the coursework from a recognized college, university or business school in health science, behavioral science and/or social services is highly desired.

SPECIAL REQUIREMENTS

• Driver's License: Possession of, or ability to obtain, a valid California Class C Driver's License may be required at the time of appointment. Loss of the Class C Driver's License is a cause for discipline. Individuals who do not meet this driver's license requirement due to a physical disability will be considered for accommodation on a case-by-case basis.
• Depending on assignment, applicants/incumbents must demonstrate skill in driving a private passenger automobile or van in all types of weather and traffic conditions.
• Language Proficiency: Some positions may require bilingual skills.
• Assignment Requirements: Some positions in these classes may require work in an out-station location or in a setting with other professionals integrated as a team. Some positions may require first-hand experience as a human services, social services or mental health consumer and the ability to provide peer self-help counseling.
• Incumbents in some positions may be requested to perform tasks, which may include lifting objects weighing between 25-50 pounds, and/or assisting clients to walk, sit, stand or get in and out of transport vehicles.

SUPPLEMENTAL INFORMATION

• Travel: Independent travel may be required to various work sites and client residences.
• Background Investigation: Candidates for some positions in this class will be required to pass a background investigation in accordance with applicable law, regulation, and/or policy.
• Compliance Agreements: Selectees for employment must, as a condition of employment, sign a statement agreeing to comply with mandatory child and elder abuse reporting, drug free workforce, and confidentiality.

08/13/2026 Final filing deadline to submit application and required documents. 

Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.

A minimum score of 70% is required to continue in the selection process, unless otherwise announced.

All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted.  These provisions are subject to change.

RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.

HOW TO APPLY

Applications must be submitted through the NeoGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (e.g.: degree/transcripts, certificates, licenses, DD-214, ADA Accommodation Request, etc.) must be submitted by the date indicated above. Resumes are not accepted in lieu of completing the application. You will be evaluated based on the information provided on the application. Please ensure any experience you believe qualifies you for the job is reflected in your application’s employment history. When completing employment details and/or responding to supplemental questions, do not write “see resume,” as resumes will not be reviewed and this will be considered an incomplete application.

 

Previously submitted application materials (e.g., copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.

 

Any further questions can be directed to the Department of Human Resources at (707) 784-1113, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA

 

Please note that all dates/times listed in the job announcement are Pacific Time.

DOCUMENT SUBMITTAL REQUIREMENTS

PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service.  The result must be submitted to the Human Resources Department no later than the close of the recruitment.  Please contact the local college or university to learn where this service can be obtained.

 

How to Submit Your Documents

In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to [email protected]. Be sure to include the recruitment title (Social Services Worker) and the recruitment number (26-442010-01) in your email or fax.

VETERAN'S PREFERENCE POINTS 

To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions.  A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons.  

Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations.