Property Manager

 

This role is responsible for overseeing a diverse portfolio of non-profit and institutional residential properties, while providing leadership and mentorship to a team of Property Managers, site staff, and administrative personnel.

The ideal candidate is a strong people leader with extensive experience in residential property management, financial oversight, client relations, and regulatory compliance.

$70-$75k

Key Responsibilities

Portfolio Management

• Oversee the day-to-day operations of an assigned portfolio of residential properties
• Manage operating expenses and ensure financial performance aligns with established budgets
• Monitor rent collection and arrears management
• Administer leases and maintain positive tenant relationships
• Coordinate maintenance activities and oversee work order management
• Process purchase orders and manage contractor performance
• Prepare and present management reports for clients and senior leadership
• Develop annual operating and capital budgets
• Ensure properties are maintained to high operational and regulatory standards

Leadership & Team Management

• Lead, mentor, and support a team of Property Managers, site staff, and administrative employees
• Assist with recruitment, onboarding, performance management, coaching, and conflict resolution
• Foster a collaborative, customer-focused, and high-performing team culture
• Provide operational guidance and support across multiple properties

Client & Stakeholder Relations

• Build and maintain strong relationships with clients, residents, contractors, and external stakeholders
• Attend client meetings, including occasional evening meetings
• Respond to after-hours emergencies on an on-call basis as required
• Support special projects and additional assignments as directed

Qualifications

• Minimum 5 years of property management experience, including residential and non-profit housing
• Proven experience managing portfolios and leading property management teams
• Strong understanding of:
• Non-profit housing operations
• Government housing funding models
• Residential tenancy administration
• Experience preparing and presenting financial and management reports
• Strong knowledge of budgeting, operating expenses, and financial management
• Experience with contractor management and procurement processes
• Excellent lease administration and tenant relations experience
• Strong organizational and project management skills
• Excellent analytical and problem-solving abilities
• Proven leadership experience with staff development, coaching, recruitment, and performance management
• Excellent written and verbal communication skills
• Strong proficiency with Microsoft Office, including Excel, Word, Outlook, and Access

Preferred Qualifications

• Experience managing former federal or provincial non-profit housing portfolios and co-operative housing
• Knowledge of:
• Residential Tenancies Act (RTA)
• Housing Services Act (HSA)
• Rent-Geared-to-Income (RGI) regulations
• Co-operative Housing Bylaws
• Ontario Fire Code
• Ontario Building Code
• Landlord and Tenant Board (LTB) proceedings
• Experience using Yardi or similar property management software
• Strong lease negotiation skills
• Experience with contract management and trade supervision
• Working knowledge of the Ontario Occupational Health & Safety Act

Additional Requirements

• Reliable vehicle required for regular travel between properties throughout the Greater Toronto Area
• Ability to participate in an on-call rotation for after-hours emergencies
• Ability to attend daytime and occasional evening client meetings