ARG Operations & Projects Officer

Overview:

RMIT is seeking an ARG Operations & Projects Officer provides operational and administrative support to enable the effective delivery of services, projects, and events across the Academic Registrar’s Group (ARG).

WHY JOIN RMIT VIETNAM?

At RMIT Vietnam, international exposure meets real-world impact through strong industry and government collaboration. Working at RMIT means building a meaningful career while creating impact in a high-performing environment.

Further insight into our mission, impact and global connections is available in the RMIT Vietnam Profile.

WHAT WE OFFER

• Competitive remuneration VND package for candidates.
• 13th month Tet bonus
• Private Health insurance for you and your family, plus Personal Accident Insurance
• Generous annual leave, sick leave, volunteer leave and public holidays (Christmas and Tet Holidays)
• Professional development and career advancement
• Access to state-of-the-art facilities and resources
• A vibrant and diverse campus life and more!

POSITION SUMMARY

The role supports the coordination of key operational activities, including administrative processes, communications, and event logistics, ensuring tasks are delivered efficiently and in alignment with established procedures. It contributes to the planning and delivery of ARG projects and institutional events, such as graduation and scholarship ceremonies, by supporting coordination, tracking, and execution activities.

Working closely with ARG teams and stakeholders, the position supports organised workflows, facilitates information management and communication, and assists in maintaining consistent and high-quality service delivery across functions.

The role also contributes to continuous improvement initiatives by identifying operational inefficiencies and supporting enhancements to processes, systems, and ways of working to improve efficiency and effectiveness.

KEY ACCOUNTABILITIES

• Provide operational and administrative support to enable the effective delivery of services, projects, and activities across the Academic Registrar’s Group (ARG), ensuring tasks are completed accurately and in a timely manner.
• Coordinate day-to-day administrative processes across ARG, including managing requests, tracking tasks, and supporting workflow organisation to ensure efficient and consistent service delivery.
• Support the planning and delivery of ARG projects and initiatives by coordinating activities, tracking progress, and assisting with implementation tasks under the guidance of senior staff.
• Assist in the coordination and delivery of key ARG events and institutional activities, including graduation and scholarship ceremonies, with a focus on logistics, scheduling, and on-the-ground execution.
• Support the preparation, coordination, and publication of ARG communications, including website content, newsletters, reports, and guidance materials for students and staff.
• Maintain and organise information, documentation, and records related to ARG operations, projects, and events, ensuring accuracy, accessibility, and alignment with institutional requirements.
• Support financial and administrative processes related to ARG operations and events, including processing purchase requests, tracking expenditures, and coordinating with Finance and Procurement in line with established procedures.
• Act as a coordination point for shared administrative services within ARG, including managing service accounts, responding to enquiries, and directing requests to appropriate teams.
• Collaborate with internal stakeholders across the student lifecycle to support coordinated service delivery and contribute to the smooth execution of ARG activities and projects.
• Contribute to continuous improvement by identifying inefficiencies in administrative and operational processes and supporting the implementation of practical improvements to enhance efficiency and service quality.
• Other duties commensurate with the scope of the role

KEY SELECTION CRITERIA

• A relevant tertiary qualification in business administration, project management, communications, or a related discipline, or an equivalent combination of relevant experience.
• Demonstrated experience (typically 1–3 years) in administrative, operational, or project support roles, preferably within a higher education or complex organisational environment.
• Proven ability to coordinate tasks, manage competing priorities, and support the delivery of projects, events, or operational activities in a structured and timely manner.
• Strong organisational skills and attention to detail, with the ability to manage information, documentation, and processes accurately.
• Effective communication and interpersonal skills, with the ability to work collaboratively with a range of internal stakeholders and support clear information sharing.
• Experience supporting the coordination of events, activities, or projects, including logistics, scheduling, and administrative processes.
• Familiarity with basic financial and administrative processes, including purchase requests, expense tracking, or coordination with finance functions.
• Proficiency in Microsoft Office and experience using enterprise systems, databases, or digital tools for administrative or operational purposes.
• Ability to identify inefficiencies in processes and support the implementation of practical improvements to enhance operational effectiveness.
• Demonstrated commitment to service quality, teamwork, and continuous improvement
• Ability to display appropriate behaviours in line with the position, RMIT Values and RMIT Leadership Model.

HOW TO APPLY

To be considered for this role, it is mandatory to submit both a resume and a cover letter. Please click on the 'Apply' link provided in this Job Ads to initiate the application process.

Please note that we will be running a rolling recruitment process, so please apply as soon as possible.

COMPLIANCE REQUIREMENTS

All academic appointments at RMIT Vietnam must meet University and local regulatory requirements, including English proficiency, background checks, and (for international candidates) eligibility for a work permit.

English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS (General) with a score of at least 6.0 (or equivalent, as outlined in the Recruitment, Selection and Onboarding Guidelines).

Further guidance will be provided during the recruitment process.

RMIT UNIVERSITY COMMITMENT

RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.

IMPORTANT NOTICE:

• Please ensure that your application is submitted through our Workday system on the RMIT Careers page. We do not accept applications through other means.
• RMIT Vietnam will never request any fees or payments during the application process. Be vigilant about scams asking for payment to apply.
• For any questions or support, feel free to reach out to our Talent Acquisition team at [email protected]

#RMITVietnam

Applications Close:

3 thg 8 2026 11.59 pm

RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community.  As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.

https://www.rmit.edu.vn/about-us