IT Physical Security Specialist - 19 hours/week

Interested in a hands-on technical role that combines physical security, low-voltage systems, and IT infrastructure? The City of Boise is seeking an IT Physical Security Specialist to support the technology that helps secure City facilities. 

This is a long-term temporary position working up to 19 hours per week, making it an excellent opportunity for someone looking to supplement their current employment or continue working in the security technology field on a flexible schedule.

This is not a traditional IT support or help desk role. Instead, you'll work with enterprise access control, CCTV, video management, and other electronic security systems by assisting with installations, hardware replacements, troubleshooting, maintenance, and technology projects across City facilities. Candidates with backgrounds in low-voltage systems, electronic security, alarm installation, facilities technology, technical field service, or related technical trades are encouraged to apply.

Working alongside experienced IT Physical Security staff and the City's Security team, you'll help maintain reliable security infrastructure, support system upgrades, coordinate with contractors, and contribute to projects that enhance the safety and security of City employees, facilities, and the public.

Required Knowledge, Experience, And Training

• Associate’s degree in electronic technology, information technology, or related field, or an equivalent combination of education and experience.
• Two (2) years of experience working with IT systems, technical support, or security technology.
• Knowledge of:
  • Basic understanding of physical security concepts (access control, cameras, video storage, etc.).
  • Basic familiarity of electronic principles (AC/DC voltages, Ohm’s Law, use of digital multimeter, and hand tools).
  • Basic familiarity with IT infrastructure (networks, servers, cabling, databases, or desktop support).

Licensing And Other Requirements

• Valid state-issued driver's license.

Special Requirements

• Applicants must be able to pass:
  • City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
  • Driving Record Check
  • Transportation Security Administration background check (SIDA)
  • Boise Police Department Criminal Justice Information System Background Check (BPD CJIS)

Disclaimer: This job posting may close earlier than the listed closing date. If this occurs, a minimum of 24 hours’ notice will be provided prior to closing. Applications received for this recruitment may be used to fill similar vacancies within the City of Boise as they occur.Handles moderately complex issues and problems and refers more complex issues to higher-level staff. Is capable of performing all duties and provides team support and training, as needed.

Security Systems Support and Maintenance - Provides daily support for access control, cameras, digital video storage, and related security technologies using Dynamics365 and project/task tracking software. Assists with routine maintenance, system checks, and life-cycle replacement of security hardware and software. Helps troubleshoot basic security-related technical issues and completes and/or coordinates repairs with vendors. Removes and replaces door access control components and ensure functionality of the door upon completion. Updates and maintains technical documentation, procedures, and support materials. Supports end-users by assisting with software setup, access requests, and small configuration changes. Participates in training sessions and learns to provide basic technology instruction to City staff.

Project Assistance - Assists senior staff with security technology projects and upgrades. Interprets and follows project plans and schematics for new buildings or retrofits. Helps gather requirements, prepare basic documentation, and track project activities. Participates in vendor site visits, and portions of the procurement process. Supports testing, inventory, and implementation tasks under direction. 

Procurement & Inventory Support - Assists with obtaining quotes and maintaining spare parts inventory. Tracks equipment deliveries and updates asset records. 

Administrative & Budget Support - Provides basic scheduling updates, and documentation to aid senior staff in planning. 

Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.Additional Required Knowledge, Experience, And Training

Ability to:

• Learn installation, configuration, and troubleshooting techniques for enterprise physical security systems.
• Follow instructions, meet deadlines, communicate effectively, and work cooperatively with staff and the public.
• Organize and direct vendors and third-party contractors working in security as it relates to technological infrastructure projects
• Communicate effectively in the English language at a level necessary for efficient job performance and perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without reasonable accommodation.
• Individuals must be capable of operating vehicles safely and have an acceptable driving record.

Preferred Knowledge, Experience, And Training
Experience supporting physical security systems or working with access control or CCTV technologies.

Ability to obtain vendor certifications (access control, CCTV, video management systems, etc.) within 90 days of hire.


The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Efforts
While performing the duties of this job the employee is frequently lifting/carrying up to 20 pounds and occasionally lifting/carrying up to 50 pounds. Also, the employee is occasionally pushing/pulling up to 10 pounds. The noise level is occasionally moderate. Work includes sensory ability to talk, hear, smell and touch. Work in this position also includes close vision, distance vision and peripheral vision. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach, grasp, climb and balance. Position requires hand/finger dexterity.

Working Environment
The work environment will include inside conditions, outdoor weather conditions and extreme temperatures. Employees are exposed to electrical hazards. Employees will also drive a vehicle as part of this position.
This position works: This position works: outside normal business hours as required and participates in a rotating on-call schedule.