Senior Manager, People Operations & Training

Description

Montshire Pediatric Dentistry is seeking a Senior Manager, People Operations & Training to join our leadership team supporting our multi-location practices. We are a family-owned practice serving nearly 30,000 children across New Hampshire, Vermont, Maine and Massachusetts. Our work centers on eliminating barriers to care so families can access the dental services they need.

Our mission is to empower our team to use education, prevention and compassion to deliver the highest quality of care in as many communities as possible. We accept all insurance, including Medicaid, and focus on preventing problems before they become serious, so children need fewer appointments and families get support without added stress.

Our values shape how we work each day. We aim to Create Raving Fans through excellent care, Change the Game through innovation, Own It by taking responsibility, bring our Best Version Today and maintain Playful Professionalism in every interaction.

This is an opportunity to build and lead the people operations function for a growing healthcare organization. As the Senior Manager, People Operations & Training, you will play a central role in creating consistent employee experiences across all locations while developing leaders, strengthening workforce systems and supporting continued organizational growth. This role is ideal for someone who enjoys building processes, coaching leaders and helping employees thrive throughout every stage of their employment journey.

Why This Role Is Unique

• Opportunity to build and lead people operations for a rapidly growing multi-site pediatric dental organization

• Direct partnership with ownership, Practice Managers and the Strategic HR Advisor to shape workforce strategy and organizational growth

• Ability to create scalable onboarding, training and leadership development programs that strengthen employee engagement and operational consistency

• High visibility across the organization with meaningful influence on culture, employee experience and leadership development

How You'll Bring Our Values to Life Each Day

• Lead and coordinate people operations across multiple practice locations, ensuring consistency in employee lifecycle processes and workforce administration

• Design, implement and facilitate onboarding, leadership development and ongoing employee training programs

• Partner with Practice Managers to support coaching, performance management and employee development

• Oversee payroll coordination with Paylocity Managed Payroll Services while maintaining HRIS accuracy and workforce data integrity

• Administer company policies and procedures while supporting compliance and consistent application across all locations

• Develop workforce reporting, identify operational trends and recommend improvements that strengthen organizational effectiveness

• Promote employee engagement, recognition and a positive workplace culture aligned with Montshire's mission and values

• Collaborate with ownership and the Strategic HR Advisor to support workforce planning, organizational initiatives and continued growth

What Makes You a Great Fit

• Bachelor's degree in Business Administration, Human Resources, Healthcare Administration or a related field preferred

• Three or more years of leadership experience in healthcare, dental operations, people operations, employee development or a related field

• Experience developing and facilitating training and leadership development programs

• Strong organizational, project management and communication skills

• Experience supporting HR operations, employee lifecycle processes and workforce systems

• Ability to build strong relationships, influence leaders and work collaboratively across multiple locations

• High level of discretion with confidential employee information

• Proficiency with HRIS platforms, Microsoft Office and workforce management systems

Preferred:

• Experience in a multi-site healthcare or dental organization

• Working knowledge of employment law and HR best practices

• Experience with Paylocity or similar HRIS platforms

• SHRM-CP, PHR, AADOM or similar professional certification

How We Invest in You

• Competitive salary ranging from $110,000 to $140,000, with final compensation based on experience, education and internal equity

• Comprehensive benefits package including paid time off, health, dental, vision and profit sharing

• Opportunity to partner directly with executive leadership and influence organizational strategy

• Professional development, leadership coaching and continued learning opportunities

• A collaborative, mission-driven culture where your work directly impacts employees, patients and the communities we serve

How to Apply

Please apply using the link provided and include your resume. We ask candidates to apply through our secure application tracking system rather than third-party sites so we can manage applications directly, respond promptly and keep your information organized and protected throughout the hiring process.