Clinical Liaison

Title:

Clinical Liaison

Job Type:

Regular

Company:

Roswell Park Comprehensive Cancer Center

Department:

Ambulatory Services - Head & Neck/Plastic & Reconstructive

Time Type:

Full time

Weekly Hours:

40

FTE:

1

Shift:

First Shift (United States of America)

Summary:

Join a team dedicated to delivering exceptional patient-centered care. In this role, you will serve as a vital resource for patients, families, and providers, helping to ensure a seamless and supportive healthcare experience throughout the cancer care journey.

The Clinic Liaison provides support to the patients, providers and families of patients who are under the care in clinics; provides timely information to patients and families of patients who are undergoing treatment or medical procedures; helps to streamline communication between clinics, OR providers, PACU, ICU and patients’ families; services patients at Roswell Park; ensures that continuous quality care is received by all patients inside and outside of the clinic setting; monitors and assists in the throughput of patients in an ambulatory center; assists in ensuring clinic efficiency by supporting providers during clinic; assists with the connection of patients from community and clinical referrals for assessment and treatment; assists providers and patients in accessing needed resources and services to allow them to move through Roswell Park quickly and efficiently; coordinates with internal services and outreach programs with local and regional health centers, to facilitate timely cancer care and provide encouragement of adequate patient adherence; serves as both an internal and external resource for hospitals, screening facilities, county health units, state health department, patients, physicians, lay public, volunteers, and graduate students for information regarding Roswell Park.

This is an excellent opportunity for a compassionate, organized, and patient-focused professional who is passionate about care coordination, communication, and making a meaningful difference in the lives of patients and their families.

Starting hourly rate is $24.38 which includes a comprehensive benefits package.

Qualifications:

Required Education and Experience

1. Bachelor’s degree in a health related field and the equivalent of one (1) year of full-time experience in community, patient or customer-oriented support; or
2. Associate’s degree in a health related field and the equivalent of three (3) years of full-time experience in community, patient or customer-oriented support.
3. High School Diploma or High School Equivalency Diploma and the equivalent of five (5) years of full-time experience in community, patient or customer-oriented support.

NOTE:
Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards.

Equal Employment Opportunity Statement

Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual’s relationship or association with a member of a protected category or any other protected group status as defined by law.

Reasonable Accommodation Request

RPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information.

Our Core Values

RPCIC and HRI are committed to providing an environment where patients, families, employees and community are treated with courtesy and respect. We support an inclusive environment that nurtures the talents, skills and abilities of each individual to embody and reflect our core values: Innovation, Integrity, Teamwork, Commitment, Compassion and Respect.

Historical Compensation Information Statement 

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at [email protected].