Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Endpoint Configuration Manager
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
We are seeking a Senior SCCM/MECM Administrator to manage and support end-to-end SCCM operations in a large enterprise environment. The role covers application packaging and deployment, patch management, SCCM upgrades, OSD, automation, and L3 support.

Roles & Responsibilities:
Administer and support SCCM/MECM infrastructure
Perform SCCM upgrades, patching, and health monitoring
Package and deploy applications (MSI, EXE, MSIX)
Manage Windows OS and third-party patching
Support Windows 10/11 OSD and task sequences
Troubleshoot deployment and client issues (L3 support)
Develop PowerShell scripts for automation and remediation
Provide deployment, compliance, and patching reports
Collaborate with security, Intune, and ITSM teams


Professional & Technical Skills:
7–10 years of hands-on SCCM/MECM experience
Strong experience in application packaging & deployment
Expertise in patch management and SCCM upgrades
Advanced PowerShell scripting
Strong troubleshooting and log analysis skills
Experience managing large enterprise environments


Additional Information:
Intune & Co-Management
CMG (Cloud Management Gateway)
MSIX packaging
ServiceNow integration
Azure fundamentals
Microsoft Endpoint / Modern Desktop certifications
ITIL Foundation
The candidate should have minimum 5 years of experience in Microsoft Endpoint Configuration Manager.
This position is based at our Gurugram office.
A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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