MRI Patient Access Representative

Description

Join a leading musculoskeletal care network through our partnership with United Musculoskeletal Partners (UMP), supporting Panorama Orthopedics & Spine Center, a premier orthopedic practice known for its commitment to clinical excellence and patient outcomes.

Why UMP? UMP is a physician-led organization focused on transforming musculoskeletal care through innovation, collaboration, and operational support. This role allows you to be part of that mission—delivering high-quality spine care in a thriving clinical environment.

About Panorama Orthopedics & Spine Center Panorama is recognized for its advanced treatment options, multidisciplinary approach, and dedication to improving patients’ quality of life. As part of this team, you’ll work alongside top spine specialists in a supportive and forward-thinking practice. Help us bring exceptional orthopedic care to the communities of Denver—where your expertise can truly make a difference.

Benefits:

• Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount
• Dental & Vision Insurance
• 401(k) with Annual Employer Contributions
• Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more
• Employee Assistance Program (EAP): Employer-paid support for life’s challenges
• Generous Paid Time Off:
  • Up to 4 weeks of PTO starting out. (Increases with tenure)
  • 7 paid holidays + 2 floating holidays

Pay information: $18-$21/hour

#PANO

 Panorama Orthopedics & Spine Center is an Equal Opportunity Employer, Male/Female/Veteran/Disabled. Offers of employment are contingent upon successful completion of a pre-employment drug screen and background check. 

“Applications accepted until Nov 19, 2026" 

Position Overview:

 The MRI Patient Access Representative is responsible for all aspects of operating the MRI front desk to include appointment scheduling, patient registration, payment collections, and assisting with patient medical records.  

Essential Functions:

 Appointment Scheduling  

• Schedule MRI and CT appointments. 
• Complete follow-up appointments and X-Ray only appointments needed in clinic. 

Insurance and Collections  

• Verify and follow up with authorization as needed to ensure early access for patients. 
• Generate estimates for patient collections and explain benefits to patients. 
• Effectively collect patient balances before or at time of service. 

Medical Records 

• Utilize 3rd party systems to send and receive studies from outside facilities.  
• Burn CDs for patients while following appropriate HIPAA and medical release requirements. 

Customer Service 

• Provide excellent customer service to internal and external customers through prompt response and courteous communication.

Requirements

Knowledge/Skills Abilities Required

• High School Diploma or GED required. 
• 2 Years of medical office or customer service experience preferred.
• Excellent computer skills.
• Excellent interpersonal communication skills and customer service skills.
• Knowledge of EMR system is a plus.  
• Ability to multi-task and prioritize.  
• Knowledge of HIPAA and OSHA requirements. 
• Position hours will vary. Half Day Saturday shifts may be required.

Physical and/or Mental Requirements

The physical and/or mental requirements outlined in this job description detail the requirements as the positions essential functions are typically performed. If you need an accommodation to perform the essential functions of the position, please contact Human Resources.

• Prolonged periods of sitting at a desk and working on a computer.
• Must work well under pressure  
• Must be able to read, understand and follow oral and written instruction.  
• Ability to communicate effectively