DSP Team Lead

Description

Hope Family Partners Mission

Hope Family Partners exists to provide exceptional care to individuals with intellectual and developmental disabilities through excellence in home and community-based services while building lasting partnerships with the communities we serve.

This position plays a vital role in ensuring that every individual receives high-quality, person-centered supports while maintaining the highest standards of safety, compliance, and compassionate care.  

The Direct Support Professional (DSP) Team Lead serves as the primary on-site leader within the assigned home while continuing to provide direct support services to individuals receiving care. This role combines hands-on caregiving with leadership responsibilities to ensure the home operates efficiently, safely, and in compliance with Hope Family Partners policies, Maine HCBS regulations, and all applicable licensing standards.

The DSP Team Lead provides daily guidance to staff, promotes quality services, monitors documentation and compliance, coordinates appointments and activities, communicates concerns to leadership, and helps create an environment that supports each individual's goals, choices, health, safety, and independence.

Benefits Include:

Health insurance

Employer paid and voluntary life insurance

Holiday pay

Weekend differential

Employer paid long-term disability insurance

Paid training

Vision and dental insurance

Employee Assistance Program

Starting Pay:

$19.00 - $20.00 per hour

Requirements

Minimum Qualifications

Required

• High school diploma or equivalent. 

• Minimum one (1) year of successful employment with Hope Family Partners in the home for which the employee is applying, preferred. 

• Current DSP certification. 

• Current CRMA certification. 

• Current CPR and First Aid certification. 

• Current Safety Care/approved restraint certification. 

• Valid driver's license with an acceptable driving record. 

• Ability to pass all required background checks. 

Knowledge, Skills & Abilities

• Strong leadership and supervisory skills. 

• Ability to coach and motivate employees. 

• Excellent interpersonal and conflict resolution skills. 

• Strong organizational and time management abilities. 

• Ability to prioritize multiple responsibilities. 

• Effective written and verbal English communication skills. 

• Working knowledge of Microsoft Word, Excel, Outlook, and electronic documentation systems. 

• Understanding of Maine HCBS regulations and person-centered service delivery. 

• Ability to maintain confidentiality and professionalism. 

• Strong problem-solving and decision-making skills. 

Physical Requirements

The employee must be able to:

• Lift up to 50 pounds. 

• Bend, stoop, kneel, reach, and stand for extended periods. 

• Safely assist individuals with mobility when required. 

• Respond quickly during emergencies. 

• Drive agency or personal vehicles when necessary. 

Working Conditions

• Residential group home environment. 

• Evening, overnight, weekend, and holiday work may be required. 

• Exposure to behavioral crises and emergency situations. 

• Frequent interaction with individuals receiving services, families, medical providers, and community partners.